Scheduling Administrator

Scheduling Administrator (Trade Scheduler)

Havant (3 days office-based, 2 days remote working)

Up to £28,000, depending on experience

Would you like to join Hyde as a Scheduling Administrator (Trade Scheduler)?

As a Scheduling Administrator (Trade Scheduler) at Hyde, you will be working within our maintenance and repairs team to coordinate the diaries of trade operatives, ensuring that repairs and servicing appointments are managed efficiently and delivered on time.

Responsibilities

Manage and schedule operatives' diaries to meet appointment commitments

Liaise with customers and operatives to arrange and rearrange appointments

Prioritise and plan emergency and overdue jobs

Ensure operatives are equipped with correct materials and logical routes

Backfill schedules with planned works to maintain productivity

Monitor performance, job completions, and subcontractor updates

Skills and Experience Required

Strong organisational and administrative skills

Proficient in Microsoft Office (Word, Excel, Outlook)

Excellent communication and customer service skills

Ability to work independently and collaboratively with teams

Scheduling, coordination or PA experience desirable – social housing background helpful but not essential

Benefits

A fantastic pension

Life assurance

Great holidays

An award-winning flexible benefits package

Volunteering days

Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple – by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community.

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

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