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Vision Express
Cardiff
Role overview As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the p
Job Source: Vision ExpressZest Business Group
Caerphilly
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and con
Job Source: Zest Business GroupAsda Express
Usk
Role: Customer Service Assistant Nights Location: Monmouth, NP25 4BG Hours: Part-Time Hours Available Hourly Rate: £11.44 Bonus Scheme: Quarterly Bonus Incentive! Company: Asda Express Transport Required We have a Customer Service opportunity available covering Night Shifts from 22.00pm 06.00am. The rate of pay is £11.44 per hour (50p
Job Source: Asda ExpressAsda Express
Usk
Role: Retail Assistant Location: Monmouth, NP25 4BG Hours: Part-Time Hours Available / Permanent Hourly Rate: £11.44 Bonus Scheme: Quarterly Bonus Incentive! Company: Asda Express Transport Required We are looking for friendly and dedicated Retail Assistant who can provide outstanding customer service to join our welcoming
Job Source: Asda ExpressZest Business Group
Caerphilly
An ophthalmic lens manufacturer based in South Wales are looking to recruit a full time Optical Glazing Technician. The lab supplies premium lenses into independent opticians all across the UK and is renowned for their quality, efficient service and product ranges. Optical Glazing Technician - Key Tasks & Responsibilities Receive orders and accur
Job Source: Zest Business GroupKettler Gb Limited
Newport
Are you passionate about helping customers create their perfect outdoor oasis? Join our team as a Retail Assistant specializing in garden furniture sales! We're looking for enthusiastic individuals who thrive in a dynamic retail environment and are ready to provide exceptional service to our valued customers. Key Responsibilities: Engage with custo
Job Source: Kettler Gb LimitedWelcome Break
Cardiff
Assistant Manager Welcome Break, Retail Unit, Cardiff Gate, CF23 8RA Pay up to £25,500 plus bonus & on shift meal allowance Fantastic benefits & discounts, free parking & great career opportunities Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start. As an Assistan
Job Source: Welcome BreakZest Business Group
Caerphilly
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and con
Job Source: Zest Business GroupCwmbran
Role overview
As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we?
We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate?
Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns
Great communication and rapport building to translate professional terminology into language understandable to patients
Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
Ability to work as part of a team, with colleagues across the whole store
The ability to work under pressure and handle challenging situations in a fast-paced retail environment
Confidence, passion, drive and enthusiasm
Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets
Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance.
Anything else you should know?
Sales and performance-based bonus
Targeted incentives
Pension scheme
Life Assurance - 2 x your basic annual salary
Private medical cover for you and your family
Free eyewear annually with eligibility from day one of joining us!
Opportunities to get involved in the OneSight EssilorLuxottica Foundation
Discounts throughout the year for your friends and family
Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan
Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
And so much more!
Retail Optical Assistant jobs in Cwmbran
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