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Zest Business Group
Caerphilly
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and con
Job Source: Zest Business GroupVision Express
Cardiff
Role overview As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the p
Job Source: Vision ExpressZest Business Group
Caerphilly
An ophthalmic lens manufacturer based in South Wales are looking to recruit a full time Optical Glazing Technician. The lab supplies premium lenses into independent opticians all across the UK and is renowned for their quality, efficient service and product ranges. Optical Glazing Technician - Key Tasks & Responsibilities Receive orders and accur
Job Source: Zest Business GroupZest Business Group
Caerphilly
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and con
Job Source: Zest Business GroupFocus Resourcing Group
Barry, South Glamorgan
Our client, a renowned name in Domiciliary Optical services, are partnering with us to support in the recruitment of a Domiciliary Optometrist to join them on a permanent basis. This is an opportunity to join a highly established and prestigious brand. As well as a market leading base salary of circa 65k (depending on experience), you will re
Job Source: Focus Resourcing GroupFocus Resourcing
Barry
Our client, a renowned name in Domiciliary Optical services, are partnering with us to support in the recruitment of a Domiciliary Optometrist to join them on a permanent basis. This is an opportunity to join a highly established and prestigious brand. As well as a market leading base salary of circa 65k (depending on experience), you will re
Job Source: Focus ResourcingResourcing Group
barry
Our client, a renowned name in Domiciliary Optical services, are partnering with us to support in the recruitment of a Domiciliary Optometrist to join them on a permanent basis. This is an opportunity to join a highly established and prestigious brand. As well as a market leading base salary of circa 65k (depending on experience), you will rece
Job Source: Resourcing GroupFocus Resourcing
Barry, Vale of Glamorgan
Our client, a renowned name in Domiciliary Optical services, are partnering with us to support in the recruitment of a Domiciliary Optometrist to join them on a permanent basis. This is an opportunity to join a highly established and prestigious brand. As well as a market leading base salary of circa 65k (depending on experience), you will receiv
Job Source: Focus ResourcingCaerphilly
£ 20000 - 23000/annum
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'Optical Customer Service Advisor - Requirements
Previous experience of working as an Optical Assistant
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skillsOptical Customer Service Advisor - Package
Working 37.5 hours a week
Monday to Friday 9am to 5pm
Salary is between £2...
Optical Assistant jobs in Caerphilly
ⓘ There was an unexpected error processing your request.
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