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Customer Service Represenative

London

Customer Service Representative / London / Full time / permanent My client, a leader in the luxury office space, are looking for a Customer Service Representative to join them in their London office. Within this position you will have the responsibility of ensuring first class customer service is always given, whilst also being able to thrive in a busy and ever-changing environment. As a Customer Service Representative, you should be able to communicate well, be a great relationship builder and act as a true team player. Role and Responsibilities Deliver customer service in a “front of house” capacity, alongside taking calls from the switchboard and ensuring they are logged

Ensure that customer and visitor relationships are built and maintained

Communicate in writing and verbally with customers, suppliers, colleagues and visitors in a clear and concise manner to ensure agreed service levels are met

Ensure that all areas in the building are kept well stocked and maintained, ensuring meeting rooms and common areas are fit for purpose

Be confident when showing new customers/ visitors the office

Make sure that high levels of customer service are always provided and have a strong “can do” attitude

Essential Skills: Strong communication skills both written and verbal

Able to build strong and positive relationships

Great telephone manner

Previously worked in a customer service environment, with the ability to demonstrate customer service skills

Be positive and approachable

Strong Microsoft package skills

Package: Salary of up to £24,850

25 days holiday

The opportunity to work with an ever-growing business, with many different career opportunities

Employee discounts including free eye tests

Birthday off and Wellbeing days

Customer Service Representative / London / Full time / permanent

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Customer Service Represenative jobs in London

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