Credit Controller

Our Client seeks a permanent Credit Controller to join their expanding team on a permanent basis. The Credit Controller will own and perform collections activity for this organisation having your own book portfolio to minimise debtor balances & exposure whilst treating customers fairly in line with FCA requirements.

Duties of the Credit Controller include:

• Daily credit control via telephone, letter and email in line with agreed collection cycle and whilst maintaining accurate activity records.
• Produce daily arrears report and report to senior stakeholders on a daily basis.
• Management of external debt collection agencies
• Management of litigation cases as required.
• Update customer records with direct debit mandates.
• Process daily direct debit collections and cash allocation.
• Manage customer queries and complaints in a timely and effective manner.
• Produce monthly arrears report for Board reporting purposes.
• Develop and maintain collection processes and procedures taking into account FCA compliance requirements.
• General lease administration of Own Book portfolio including activating and terminating proposals along with raising settlement quotes and invoices.
• Assisting in both internal and external audit as required
• Support the development of processes and procedures through pro‑active, constructive challenge and feedback.
• Close collaboration with other members of the Finance team and other departments to ensure key deliverables are achieved.

Requirements for the Credit Controller include:

• 3 Years+ previous credit control experience in a business‑to‑business environment.
• Although training will be provided, experience and knowledge of leasing and financial services is a distinct advantage including working knowledge of the FCA regulatory environment.
• Minimum GCSE English and Maths both grade B or above.
• Strong systems skills including Microsoft Office
• Conscientious and accurate with attention to detail along with a 'can do' attitude.
• Strong verbal and written communication skills.
• Well organised and able to prioritise and manage a varied workload in a dynamic organisation.
• Good team player with ability to engage at all levels.

£95000 - £110000 per annum + Pension, Hybrid working

£60000 - £70000 per annum + benefits, up to 35 days annual leave