Supervisor

Retail Supervisor | Fashion Retail
Richmond, London | Up to £32,000 + Commission + Benefits
We are recruiting an experienced Retail Supervisor / Senior Sales Consultant / Keyholder to join a successful premium fashion retailer in Richmond, London.
This is a fantastic opportunity for someone looking to progress their career in fashion retail management, working within an established, founder-led British brand known for contemporary fashion, accessories and exceptional customer service.
The Role
As Retail Supervisor, you will support the Store Manager in driving sales, motivating the team and delivering an outstanding customer experience.
You will be hands-on and highly visible on the shopfloor, leading by example and helping to create a commercial, energetic and customer-focused environment.
Key Responsibilities
Drive sales and key retail KPIs including ATV, UPT and customer capture

Support, motivate and develop the store team while leading from the shopfloor

Deliver exceptional customer service and build strong relationships with returning clients

Maintain excellent visual merchandising, stock and store standards

Support daily store operations and take responsibility for the shopfloor during key trading periods

About You
We are looking for someone with experience as a Retail Supervisor, Senior Sales Consultant, Keyholder or Assistant Manager within fashion, premium retail, luxury retail or another service-led environment.
You will be commercially minded, confident working with KPIs and passionate about people, product and customer experience. An interest or previous exposure to digital marketing and customer engagement would also be highly advantageous.
What's on Offer
Salary up to £32,000

Fantastic commission scheme

£1,200 annual uniform allowance

No late trading hours

Genuine career progression within an established premium retail business

If you are an ambitious Retail Supervisor in Richmond or South West London looking for your next opportunity in premium fashion retail, apply today for immediate consideration.
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