Senior Payroll Administrator
Weybridge
£ 17.50/hour
To perform accurate and timely employee administration and transaction processes using systems (unit 4) where appropriate, to agreed standards and targets. The role holder will create, maintain and process documentation, records and data to agreed procedures and standards.
The role holder will receive and resolve straightforward queries from employees/managers or
schools/external customers, as referred by 1st Line; and assist the team to develop and maintain appropriate systems and processes.
The role holder will adopt a customer centric approach to ensure smooth HR processes, and that customer needs are addressed.
Key outputs:
Management of personnel files, ensuring efficient processing and review of files.
Document management: including filing, posting and archiving responsibilities in accordance with agreed time lines and
procedure.
Responding and actioning employee administration and transaction processes.
Managing customer expectations, providing an end to end courteous customer experience.
Provide timely and accurate responses to inquiries related to employee data, policies, and processes to customers.
Ensure accuracy and integrity of HR data entered into systems.
Supporting all elements and aspects of the end to end recruitment process
Within the HR function, the overriding standard is one of excellent customer service. The role holder will liaise with internal and external customers and 1st line support colleagues, working under dire...