Network Operations Center Engineer

Network Operations Centre (NOC) Engineer - 24/7 Shifts (Belfast)

Located: onsite in NewtownAbbey, County Antrim

We are seeking a skilled and customer-focused IT/Network Engineer to join our dynamic 24/7 Operations Centre team in Belfast. You will be part of a shift-based team supporting critical infrastructure, resolving IT/network incidents with precision, and ensuring high-quality service delivery across a wide client base.

This role is ideal for someone who thrives in fast-paced environments, enjoys solving technical challenges, and is passionate about delivering excellent customer service.

Shift Pattern

• Days: 4 days on (7am–7pm), 4 days off → repeated twice
• Nights: 4 nights on (7pm–7am), 4 nights off → repeated twice
• Then cycle returns to days

All candidates must have experience working in a shift-based operational environment.

As a NOC Engineer, you will act as a key escalation point, monitoring and troubleshooting network and IT incidents, working within SLAs, supporting field engineers, liaising with third‑party suppliers, and maintaining clear communication throughout the incident lifecycle. The role offers strong training and development opportunities, including funded apprenticeships, professional certifications, and clear career progression, alongside a shift allowance and a comprehensive benefits package.

What’s in it for You

• Opportunity for career progression and development
• Professional training & apprenticeships (including funded qualifications and exams)
• 23 days annual leave (rising to 27 with service) + option to buy more leave
• Paid volunteering day for charity or community work
• Employee Network Groups supporting diversity and inclusion
• 15 weeks’ fully paid maternity, adoption, and shared parental leave