Credit Controller

Kenneth Brian Associates are pleased to be working with a well-established organisation that is looking to appoint a Credit Controller to join its London-based Finance team.

This is a varied opportunity for an individual with some previous credit control experience who is looking to develop their accounting knowledge and progress their finance career within a supportive and collaborative environment.

Working closely with the wider Finance team and internal departments, you will play an important role in ensuring payments are collected, accurately allocated and reconciled, while providing a professional and efficient service when dealing with account and payment queries.

Key responsibilities

• Managing and supporting credit control activities, including invoicing, monitoring payments and following up outstanding balances.
• Maintaining accurate records of payments received across various payment channels.
• Allocating and reconciling income against bank statements and internal finance records.
• Assisting with Direct Debit and BACS administration, including payment setup, amendments and reporting.
• Supporting the administration of account deductions, premium payments and reconciliation processes.
• Liaising with customers, group contacts and internal teams to resolve payment, invoicing and account queries.
• Assisting with month-end procedures and routine financial reporting.
• Ensuring finance records and supporting documentation are maintained accurately for audit and compliance purposes.
• Working collaboratively with Finance, Customer Care, Operations and other internal teams.
• Identifying opportunities to improve credit control and finance administration processes.

About you

We are looking for someone who has previous experience within credit control, finance administration or accounts, with a good understanding of invoicing, payment collection and reconciliations.

You will be:

• Highly organised with excellent attention to detail.
• Confident working with financial information and maintaining accurate records.
• Comfortable communicating with customers and colleagues via telephone and email.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Able to manage competing priorities and work effectively to deadlines.
• Professional, proactive and customer-focused.
• Keen to broaden your accounting knowledge and develop your career within Finance.

Experience with Direct Debits, BACS, group accounts or finance/CRM systems would be beneficial, although a willingness to learn and develop is equally important.

This is an excellent opportunity for an aspiring accountant or finance professional to build on their existing credit control experience, gain broader exposure to accounting processes and develop their career within a well-established organisation.