Payroll Administrator

We are seeking an organised and detail-oriented Payroll Administrator to ensure the smooth, accurate, and compliant processing of payroll for our employees. Supporting multiple hotel locations across the UK, you will play a key role in ensuring colleagues are paid accurately and on time while delivering an excellent payroll service. This is an excellent opportunity for someone with payroll experience who enjoys working with data, solving problems, and building strong relationships across the business.

Key Responsibilities

• Support the end-to-end payroll process for employees across multiple hotel sites.
• Process starters, leavers, contractual changes, and payroll amendments.
• Validate payroll data including hours worked, overtime, absence, and holiday pay.
• Maintain accurate employee records within payroll and HR systems.
• Respond to payroll queries from colleagues and managers in a timely and professional manner.
• Assist with pension administration and auto-enrolment processes.
• Support compliance with HMRC regulations, statutory payments, and payroll legislation.
• Reconcile payroll reports and investigate discrepancies.
• Produce payroll reports for management and department heads.
• Assist with year-end payroll activities and audits.
• Work collaboratively with HR, Finance, and Operational teams to ensure payroll accuracy.

What We're Looking For

• Previous experience in a payroll administration role.
• Strong attention to detail and high levels of accuracy.
• Good understanding of payroll processes and statutory requirements.
• Strong numerical and analytical skills.
• Proficiency in Microsoft Excel and payroll systems.
• Excellent organisational and time-management skills.
• Ability to handle confidential information with discretion.
• Strong communication and customer service skills.

Desirable

• Experience within hospitality, retail, leisure, or a multi-site business.
• Knowledge of pension administration and auto-enrolment.
• Experience using payroll and HRIS systems.

• Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
• Enhanched Pension Scheme:We offer an enhanced employer pension contribution of 7% for all Team Members, helping you save more for your future.
• Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the Accor portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.