Workshop Controller

Up to £55,000 , DOE Purfleet , Essex, Permanent.Monday-Friday, 6:00am-3:30pm , 31 Days Holiday Increased Entitlement with Service

An excellent opportunity has arisen for an experienced Workshop Controller to join a successful and growing specialist engineering business.

This is a varied, hands‑on role where you'll be at the heart of a busy workshop and field service operation, coordinating engineers, managing customer requirements and ensuring servicing, repairs and breakdowns are completed efficiently.

Benefits of the Workshop Controller opportunity:

• Salary up to £50,000
• Monday to Friday - 6:00am to 3:30pm
• 31 days holiday, increasing with service
• Permanent position
• No regular weekend working
• Stable, established engineering business
• Varied role with real responsibility and autonomy

As Workshop Controller you will:

• Plan and allocate work to workshop and mobile engineers.
• Coordinate servicing, repairs, breakdowns and emergency call-outs.
• Manage work schedules and react to changing priorities.
• Keep customers updated on job progress and completion times.
• Coordinate vehicle/equipment collections and deliveries.
• Maintain accurate job, quotation and parts records.
• Liaise with engineers, customers, suppliers and internal departments.
• Help maximise workshop efficiency and engineer utilisation.

We would welcome people to apply that have:

Previous experience as a Workshop Coordinator, Service Coordinator, Workshop Controller, Service Controller or Engineering Planner would be ideal.

Strong organisation and communication skills, alongside experience within a technical environment such as:

Work experience within HGVs, Commercial Vehicles, Cranes , Hydraulics, Plant, Lifting Equipment , Heavy Engineering | Field Service

Confident managing engineers and customers, comfortable making decisions and able to keep things moving in a busy engineering environment.