Exam Admin Assistant

Examination Administration Assistant

Location : Northampton (Hybrid Working Available Following Training)

Job Type : Full Time, Permanent

Salary : £23,625 - £25,000 DOE

Hours : Monday - Friday, 35 hours per week

We are seeking a highly organised and detail-focused Examination Administration Assistant to join a respected professional certification and membership organisation based in Northampton.

Working closely with internal teams, candidates, and international stakeholders, you will play a key role in supporting examination administration, certification processes, database management, and customer service activities. This is an excellent opportunity for an experienced administrator who thrives in a structured environment and enjoys working with accuracy and attention to detail.

Key Responsibilities

· Support the administration of online and paper-based examinations.

· Maintain and update examination databases and candidate records.

· Upload, review and quality-check examination questions and papers.

· Process examination applications, renewals and certification requests.

· Coordinate examination schedules and liaise with invigilators.

· Prepare examination materials and candidate documentation.

· Mark examination papers and issue examination results and certificates.

· Raise invoices and purchase orders.

· Conduct data analysis and maintain accurate records.

· Support ongoing database projects and system improvements.

· Assist with the implementation of online portals and application management systems.

· Provide exceptional customer service to candidates and stakeholders.

Please note: This role may require occasional travel to support national and international events.

What We're Looking For

You will be a proactive and organised administrator with excellent attention to detail and strong communication skills. You will enjoy working with data, managing multiple priorities, and delivering a consistently high standard of customer service.

Requirements include:

· Previous administration experience within a busy office environment.

· Excellent written and verbal communication skills.

· Stro...