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Unitrunk
Livingston
Customer Service Lead Location: Livingston, EH54 8AS Salary: £31 - £33K per annum, DOE + Benefits Contract: Permanent, Full time Hours of Work: Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00 Customer Service Lead - Benefits: Competitive Salary (£31 - £33K per annum, DOE) 33 days holiday per year (inclusive of public holidays) Contribu
Job Source: UnitrunkBakkavor
Bo'ness
Site Services Lead Engineer (Mechanical Bias) Location - Bakkavor Bo'ness Salary: £40,000 - £45,000 per annum (depending on experience) Working Hours: 08.00-16.30 (some out of hour's work required from time to time to meet business requirements) Days of Work: Monday - Friday Benefits Package: 34 Days Annual Leave p/a Pension Life Insurance
Job Source: BakkavorDiligenta
Edinburgh
Starting at £21,500 per year Mon-Friday, 9am-5pm Fountainbridge, Edinburgh, EH3 9PE Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the 'best in-class’ platform-based Life and Pensions Admini
Job Source: DiligentaSearch
Edinburgh
Romanian Customer Service CoordinatorFull TimeTemp to PermEdinburghHybrid£25,000Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh?This leading global client offers a chance to advance your career with a competitive salary of £
Job Source: SearchSearch
Edinburgh
Flemish Customer Service CoordinatorFull TimeTemp to PermEdinburghHybrid£25,000Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh?This leading global client offers a chance to advance your career with a competitive salary of £2
Job Source: SearchSearch
Edinburgh
Are you looking for a customer service role that is more than just answering the phone?Hybrid working? A genuine path for career progression?Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer. They are now seeking customer service advisor
Job Source: SearchSearch
Lasswade
Customer Service CoordinatorFull TimeTemp to PermEdinburghHybrid£25,000Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh?This leading global client offers a chance to advance your career with a competitive salary of £25,000. Y
Job Source: SearchStaffline
Broxburn
Apply today to work as a Customer Service Representative in Edinburgh West for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by
Job Source: StafflineLivingston
Customer Service Lead
Location: Livingston, EH54 8AS Salary: £31 - £33K per annum, DOE + Benefits Contract: Permanent, Full time Hours of Work: Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00
Customer Service Lead - Benefits:
• Competitive Salary (£31 - £33K per annum, DOE)• 33 days holiday per year (inclusive of public holidays)• Contributory Pension Scheme• Life insurance
Unitrunk Ltd is one of the UK’s leading manufacturers of steel cable management systems with distribution centers throughout the UK. We are currently looking to recruit a Customer Service Lead for our Livingston Depot.
Customer Service Lead - The Role:
Responsible for managing the daily operational interface between the Customer and the depot.
Main duties and responsibilities:
• Be responsible for ensuring all Quotations and Sales Orders are processed and completed in a timely fashion• Proactively manage effective working relationships with customers ensuring that all customer services issues are dealt with in a professional and timely manner• Be responsible for purchasing any goods required to meet specific customer needs• Ensure that all returns are agreed and processed in accordance with company policy• Manage all customer complaints using the complaints procedure• Be responsible for planning all workflow through the depot• Provide relevant reports in line with company procedures• Be responsible for ensuring that all company policies are adhered to within the depot• Ensure that fleet management requirements are fully adhered to• Co-ordinate cycle counting and monthly/bi-annual stock checks
Customer Service Lead - The Candidate:
The successful candidate will be a self-starter and have:
• Experience of directly managing personnel on a daily basis and allocating tasks to specific individuals.• Experience of taking responsibility for the workflow within a team of people and meeting deadlines based on business needs.• Must have experience working with computerized business systems.• Good commercial knowledge of sales processes such as sales order processing, quotations etc.• Excellent communication and organizational skills are essential for this role.• Knowledge of the electrical wholesale industry would be advantageous
If you wish to begin a career with the opportunity to progress in a business-to-business environment, please click APPLY and send us your up-to-date CV and cover letter today!
No Agencies please.
Customer Service Lead jobs in Livingston
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