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Once For All
Basingstoke, England, United Kingdom
IT Support Analyst Location: Basingstoke Salary: £25,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud systems to facilitate the support whilst providing excellent customer service a
Job Source: Once For AllSondrel
Theale, England, United Kingdom
What you will be doing Technical Issue Resolution: Respond to user inquiries, troubleshoot technical problems, and provide effective solutions for hardware, software, and network issues. Hardware and Software Maintenance: Install, configure, and maintain hardware components and software applications, ensuring they are up-to-date and secure. User Tr
Job Source: SondrelMint Velvet
High Wycombe, England, United Kingdom
High Wycombe, office-based c. 4 days per week Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the grea
Job Source: Mint VelvetCliniMed Ltd
Loudwater, England, United Kingdom
About Us: Clinimed Holdings Limited is a leading name in Healthcare and Medical Equipment industry. We are a group of companies founded in 1982 following the acquisition and formation of number of additional companies within the group. We're a fast-growing and dynamic organization that's dedicated to making a difference in the lives of our custom
Job Source: CliniMed LtdGS Solutions
High Wycombe, England, United Kingdom
IT Project Manager – High Wycombe – Outside IR35 Contract 2/3 days a week on-site in High Wycombe Competitive rates (outside IR35) Role Management of multiple business and technology workstreams. Driving delivery and governance. Develop and manage detailed plans, project resources, and multiple third parties. Monitor and report across the progra
Job Source: GS SolutionsThe Advocate Group
slough, england, United Kingdom
Vacancy: Technology Infrastructure Engineer Salary: £45,000 - £50,000 + 10% Car Allowance Client: Monster Energy Hybrid: 2 Days in Office An exciting new opportunity has arisen within Monster Energy... Due to exponential growth, the business are expanding their Business Capability function who hold responsibility for the execution of Performance
Job Source: The Advocate GroupCREATIVE PERSONNEL Ltd
United Kingdom
AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers. You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle. If you have pr
Job Source: CREATIVE PERSONNEL LtdOmega Resource Group
Reading
Job Title: IT Support Engineer Location: Reading Salary: Competitive Contract Type: Permanent My client is a leading engineering and manufacturing business located in the Reading area the business is looking to hire a Senior IT Support Engineer to come in and manage everything to do with the IT Support for the company working closely with the engin
Job Source: Omega Resource Groupreading, england, United Kingdom
At Matrix-Global , we’re committed to providing exceptional IT support to optimize operational efficiency. As an IT Support Specialist , you’ll play a critical role in maintaining our technology infrastructure, assisting end-users, and ensuring seamless operations across our organization.
Position Details
Job Title : IT Support Specialist
Location : UK- Reading, USA-NYC - on SITE
Employment Type : Full-time
Responsibilities
PC Management :
Build and maintain PC images for both Windows and MacOS.
Allocate PCs for new joiners and handle replacements for existing employees.
Manage PC hardware, performance, and driver issues reported by end-users.
Perform PC recovery for departing employees.
Software and Application Support :
Package, distribute, and patch PC applications.
Configure and manage PC software installations and updates.
Maintain a known defect list for end-user computing (EUC).
Manage all software applications, including installations, changes, access, resets, and issue resolution.
Network Integration and Security :
Support PC integration with office Wi-Fi, home Wi-Fi, and VPN software.
Ensure compliance with security requirements, policies, and standards.
Coordinate and provide remote support for devices used in retail stores.
Assist in device compliance during software/OS upgrade deployment cycles.
End User Services :
Provide VIP support for designated individuals.
Formalize and deliver services to support all end-users with accessibility needs.
Manage printer/scanner end-user access and resolve related issues.
System Monitoring and Reporting :
Monitor hardware, software, and system performance metrics.
Report on services performance and improvement metrics for end-user devices.
Operate the end-user management system.
Business Management :
Support WINDOWS, MacOS, Mobile, and Apple Business Management.
Liaise with relevant customer third parties to resolve tablet or PC configuration/connectivity issues.
Add/manage devices into Intune and Apple Business Manager.
Qualifications and Skills
Bachelor’s degree in computer science, information technology, or a related field.
Five years of experience as an IT support specialist.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Proficiency in IT helpdesk software (e.g., Freshservice, SysAid).
Advanced knowledge of database maintenance and system security.
Exceptional interpersonal and communication skills.
Why Join Us?
Cutting-Edge Environment : Be part of a dynamic team driving technological innovation.
Professional Growth : We invest in your development and career progression.
Flexible Work Arrangements : Balance work and personal life effectively.
Impactful Role : Contribute to seamless operations and end-user satisfaction.
Would you be ready to make a difference? Apply now and help us shape the future of IT support!
Information Technology Desktop Support jobs in reading, england, United Kingdom
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