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Touch Talent Limited
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Job Source: The Recruitment GroupWhitehead Recruitment Ltd
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Job Source: Whitehead Recruitment LtdSF Recruitment
Leeds
Key Accounts Manager / Sales Engineer - Automotive Electronics Connectors. Join a global electronics connector manufacturing company, providing cutting-edge solutions to the European automotive industry. This is initially a key accounts role but may lead to duties in external sales down the line. Position Type: Full-time - Monday to Friday day shi
Job Source: SF RecruitmentMytholmroyd, England, United Kingdom
Role Description
This is a full-time, on-site role as a Key Account Manager located in Mytholmroyd. Working for the UK's largest garage equipment and service company, you will provide customer account management functions to several key customers, delivering on our company values and supporting the service department.
The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing relationships with our existing clients.
Key Responsibilities
Understand the needs of the customer and provide solutions to problems.
Follow up enquiries and organise any necessary customer appointments.
Regularly provide customer key performance indicators/metrics
Suggest further improvements based on the needs of the customer and help increase customer loyalty.
Identify and raise any potential leads/opportunities for growth.
Manage any relevant tender applications through to completion.
Liaise with relevant key stakeholders to assist in the resolution of customer escalations.
Ensure all customer complaints relating to service support functions are resolved and completed on time.
Manage Customer performance indicators/metrics.
Qualifications
Minimum 5 years of relevant experience in a service delivery function
Good working knowledge and experience of garage equipment and related services preferred, but not essential as training/support provided.
Ability to work under own initiative and as part of a team.
Excellent levels of communication, dealing with colleagues and customers at all levels
Positive “can do” attitude towards customer problem-solving.
Honest and transparent.
Financial awareness.
IT literacy.
Benefits
Medical cash plan
25 days holiday plus statutory that increases with service
Enhanced sick pay
Company pension
Referral programme
Training and development
Health & wellbeing programme
Death in service
Free Parking
Close to local transport links
Employee assistance programme
Mental health first aiders support
Monthly recognition and reward opportunities
Cycle to work scheme
Branded workwear
Company Description
GEMCO UK Limited is a trusted market leader for the supply, delivery, installation, training, calibration and maintenance of garage equipment, committed to providing top-quality products and services to car and commercial vehicle workshops and dealerships throughout the UK and the world. With a dedicated projects team and engineers strategically located throughout the UK, we provide turnkey solutions for complete workshop fit-outs and refurbishing programs. Our tool calibration service and extensive stocks of spare parts ensure our clients have everything they need. We are dedicated to taking the hassle out of equipment maintenance, safety, and compliance.
Location
GEMCO Head Office in Mytholmroyd, Halifax.
Key Account Manager jobs in Mytholmroyd, England, United Kingdom
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