Technical Account Manager

Technical Account Manager Role / Customer Success Executive / Customer Support - Leading SaaS based Company - Surrey - Fully Onsite 5 days per week - £30,000 - £50,000 DOE Are you looking for a Pure Account Management role with ZERO BD/Sales involved? Do you have experience of cross/upselling to existing SaaS based clients? Have you managed a client through a technical journey of how to get the best out of their product suite? Are you used to picking up tickets and working on them until solutions are found? G.R.E. Recruitment is delighted to partner with this leading SaaS based company to support them with the hire of an Technical Account Manager/Customer Success/ Support Executives. This role is fully onsite 5 days per week so all candidates must live commutable to Surrey on a daily basis. They work alongside some of the biggest names in their industry in the UK and some in Europe. Skills and Experience required: Previous Customer Success / Account Management experience in a SaaS based environment is essential, they are happy to consider candidates with 6+ months experience up to Senior Level Account Managers You'll gain a comprehensive understanding of their entire product suite and therefore able to advise and guide customers to get the best out of their product suite options You'll have excellent client facing and relationship building experience (occasional F2F Client meetings) - confident enough to voice your opinion to maximise the potential of the product suite This role is a pure Account Management role with zero sales or BD involved - they work with all the clients in their industry and this role would involve identifying cross selling and upselling opportunities. Interested in finding out more? Apply Now! TPBN1_UKTJ