Technical Account Manager

Job Overview

DXC Technology is a leading global IT services company that helps organisations modernise systems, optimise data architectures, and drive innovation across complex, mission-critical environments.

We are committed to building diverse, inclusive teams and welcome applications from all backgrounds, particularly women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.

Role Details

Position: Technical Account Manager (TAM)
Location: Farnborough, Hampshire area (site-based)
Security Clearance: UK DV clearance required

Key Responsibilities

Client Engagement

• Build and maintain trusted advisor relationships with senior client stakeholders.
• Understand client strategic objectives and translate them into delivery outcomes.
• Act as the primary escalation point for complex service or delivery challenges.

Operational Excellence

• Identify opportunities to enhance delivery efficiency through automation, innovation, and data-driven insights.
• Proactively address service issues and implement sustainable solutions.
• Champion best practices, lean methodologies, and modern technologies.

Commercial & Strategic Impact

• Support revenue growth through service expansion and capability development.
• Manage budgets, forecasting, and financial performance of the account.
• Balance short-term delivery priorities with long-term strategic account growth.

Required Skills & Experience

• Proven experience in technical account management within large, complex client environments.
• Strong technical background across infrastructure or managed services.
• Demonstrated ability to build executive-level client relationships and act as a trusted advisor.
• Strong financial acumen, including budget ownership and forecasting.
• Experience reporting to and influencing senior internal and external stakeholders.
• Track record of driving operational excellence, innovation, and continuous improvement.
• Excellent communication, stakeholder management, and problem-solving skills.

Equal Opportunity Statement

DXC Technology is an equal opportunity employer. We foster an inclusive environment and offer flexible work models to support wellbeing, productivity, individual work styles, and life circumstances.