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Saint-Gobain UK & Ireland
Loughborough
Do you have a passion for providing first class customer service within a service desk environment? Here at Saint-Gobain Digital, we're looking for a Service Desk Analyst to join our team. This is a permanent role, working hours 36.25 hrs per week. Based in East Leake, Loughborough on a hybrid basis. The Service Desk function provides first line su
Job Source: Saint-Gobain UK & IrelandAmtis Professional Ltd
Burton upon Trent
1st Line Service Desk Analyst - Burton On Trent £24,000 + benefits Job Summary: As a 1st Line Service Desk Analyst, you'll be the initial point of contact for internal customers regarding IT issues and queries. Your role involves logging and resolving requests and incidents efficiently while maintaining compliance with service level agreements (SLA
Job Source: Amtis Professional LtdKlickstarters
Derby, England, United Kingdom
Service Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Based Derby Handling incoming support via phone, email and chat Res
Job Source: KlickstartersAdria Solutions Ltd
United Kingdom
Service Desk Analyst Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a Service Desk Analyst, you will play a pivotal role in supporting ou
Job Source: Adria Solutions LtdBlues Point Ltd
Ibstock
Our client is looking for an IT service desk analyst to join their team in Ibstock, Leicestershire. This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to advance within IT. The Service Desk Analyst is the 'face’ of the IT team, and the first point of contact that
Job Source: Blues Point LtdSearchability
Derby
Service Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Based Derby Handling incoming support via phone, email and chat Resol
Job Source: SearchabilitySurvey Express Services
Hinckley
Job Title: Senior Hire Controller Location: Hinckley Salary: £27,000 - £32,000 per year Job Type: Full-time, Permanent. Monday-Friday, no weekends required About Us: Survey Express Services have over 45 years' experience in the industry. Working closely with all the leading manufacturers, we continue to invest in training and equipment for both
Job Source: Survey Express ServicesSurvey Express Services
Hinckley
Job Title: Senior Hire Controller Location: Hinckley Salary: £27,000 - £32,000 per year Job Type: Full-time, Permanent. Monday-Friday, no weekends required About Us: Survey Express Services have over 45 years' experience in the industry. Working closely with all the leading manufacturers, we continue to invest in training and equipment for both
Job Source: Survey Express ServicesCoalville, England, United Kingdom
IT Service Desk Analyst
Our client is looking for an IT service desk analyst to join their team based near Coalville/Ashby, Leicestershire. This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to advance within IT.
The Service Desk Analyst is the ‘face’ of the IT team, and the first point of contact that users will interact with. They will be focused on making sure that customers have a great experience of using technology and feel empowered to get the most from the systems they work with daily.
The site is not central so you may need a driving licence.
Responsibilities
to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed.
IT incidents and service requests, prioritisation
accurate records of IT incidents and service requests, including documentation and keeping ticketing system up to date
to the development and maintenance of IT service desk knowledge base.
in Service Desk projects and initiatives including developing and implementing new processes.
About you
will need to have some experience working in a 1st line support role on an IT service desk
of enterprise IT systems
and accurate, attention to detail
to work at pace – it’s a busy environment
to learn and progress, passionate about IT
great communicator that is capable of explaining things in a way non-technical people can understand
and the ability to build strong relationships is key.
to highlight both problems and solutions for exploration
knowledge would be useful.
You will have the opportunity to further your skills within the role, both in terms of formal training and accreditations, and learning from senior colleagues. The IT team has a great reputation within the business so you’ll be a part of a thriving team.
£24,000 - £27,000 depending on experience. Pension contributions matched to 10%, 25 days holiday per annum, cycle to work scheme.
Interested? Send your CV now!
Service Desk Analyst jobs in Coalville, England, United Kingdom
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