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Peoples Partnership
Crawley
Join our incredibly hard working Customer Service team. You will be supporting customers through phone calls, emails, and webchat, ensuring excellent service is being deliveried. Be part of a fast-paced, supportive team handling straightforward and accessible products.What sort of person are we looking for?Enthusiastic, accurate, and organised indi
Job Source: Peoples PartnershipStaffline
Burpham
Apply today to work as a Customer Service Representative in Guildford for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by deliv
Job Source: StafflineReed
Ashtead
Are you looking for a short-term opportunity to gain valuable experience in customer service? Do you enjoy interacting with people and solving their problems? If so, you might be the perfect fit for our temporary customer service representative position! As a temporary customer service representative, you will be responsible for handling inbound an
Job Source: ReedSearch
Crawley
Customer Service Representative Crawley - £24,000 with a £2,500 bonus paid yearly A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis.The client is a global business but within the Crawley office they have a real family fe
Job Source: SearchOffice Angels
Guildford
Customer Service Representative Guildford (Free parking) £26,000 - £28,000 per year DOE + Performance bonus, Hybrid working, pension scheme, 20 days holiday +BH team away days & SO MUCH MORE!! Monday to Friday, 9:00 AM - 5:30 PM Interviewing ASAP! Overview: Join an established market-leading retailer, specialising in their field. Our client is expe
Job Source: Office AngelsReed
Ashtead
Are you looking for a short-term opportunity to gain valuable experience in customer service? Do you enjoy interacting with people and solving their problems? If so, you might be the perfect fit for our temporary customer service representative position! As a temporary customer service representative, you will be responsible for handling inbound an
Job Source: ReedReed
Weybridge
Are you looking for a short-term opportunity to gain valuable experience in customer service? Do you enjoy interacting with people and solving their problems? If so, you might be the perfect fit for our temporary customer service representative position! As a temporary customer service representative, you will be responsible for handling inbound an
Job Source: ReedTate
Epsom
Customer Service RepresentativeEpsom, SurreyFull Time Permanent ContractMonday to Friday 9am-5.30pm (4hrs paid 'admin overtime' to be completed every other weekend)£24,000-£25,000 per annum plus BONUS and EXCELLENT Benefits (see below) Responsible for the efficient and effective administration and customer service of Mortgage and Savings Accounts S
Job Source: TateEpsom
Job Title: Customer Service Representative Location: Epsom, Surrey Salary: £25k + Benefits + Training
Are you passionate about delivering exceptional customer experiences? Ready to embark on a rewarding career in the dynamic world of financial services? Look no further - this opportunity as a Customer Service Advisor is tailored for you!
Job Description: Provide efficient and effective administration and customer service of Mortgage and Savings Accounts.
The work is varied consisting of telephone and administration-based work, providing first class customer service to existing customers on both mortgage and savings products.
This is an ideal opportunity for someone looking for a new and varied challenge.
This is a full-time role comprising 37.5 hours a week, worked Monday to Friday on a shift basis between the hours of 8.00am to 5.30pm.
You will also be required to work one Saturday a month, between the hours of 9.00am to 12.00pm, for which an additional allowance is paid.
The role is split 50/50. So, in the morning the team are split in 2 where one half of the team take the phone calls whilst the other work through the admin and then in the afternoon they swap.
When experiencing a high volume of calls, the representatives who are doing the admin will need to keep an eye on the phones and jump on the phones when the call queues are increasing. And then once the calls have decreased, they can go back to their admin.
Impactful Role: As a Customer Service Advisor in the financial services sector, you'll play a pivotal role in assisting clients with their inquiries, ensuring their financial needs are met with precision and care. Growth Potential: Join a company that values your professional development, who provide extensive training and growth opportunities, empowering you to excel in your career. Dynamic Environment: Experience the thrill of a fast-paced environment, where each day presents new challenges and opportunities. Your problem-solving skills will shine as you navigate diverse customer scenarios. Team Collaboration: Work alongside a passionate and supportive team that thrives on cooperation. Your insights will contribute to a collective effort to deliver top-notch financial solutions. Client Satisfaction: Help us maintain our reputation as a customer-centric financial services provider. Your dedication to customer satisfaction will be the cornerstone of our success.
Customer Service Representative Benefits:
22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked)
Healthy contributed pension
Training and development
Access to a number of financial based products
Dress down Fridays
What You'll Bring
Exceptional Communication: Your clear and effective communication skills will create positive interactions, building trust and rapport with clients. Financial Acumen: While you don't need to be a finance expert, even better if have a basic understanding of financial services will help you navigate customer inquiries more effectively. Empathy: Your ability to understand clients' perspectives and tailor solutions to their needs will set you apart as a Customer Service Advisor. Problem-Solving: Quick thinking and adaptability will be your allies as you find solutions to unique customer challenges.
Customer Service Reprasentative Requirements
Strong phone etiquette and communication skills
Good keyboard and IT literacy (including the
use of Microsoft Office, Outlook, Word and Excel)
Previous customer service with at least 1 years' experience of working in a call centre
Previous telephone-based sales experience within a bank, building society, insurance or other relevant environment would be a bonus
Join The Team Today!
Step into the world of financial services and make your mark as a Customer Service Advisor. Unlock a future filled with growth, fulfilment, and the chance to make a real difference in people's lives.Ready to embark on this exciting journey? Apply now to become a part of a dedicated team and begin your transformation into a Customer Service Advisor in the financial services industry.
For inquiries, contact Hannah Vincent on
Don't miss out on this exceptional opportunity to shape your career while being a trusted resource for clients in financial services.
Apply today and take the first step toward a brighter future!
Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Customer Service Representative jobs in Epsom
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