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Peoples Partnership
Crawley
Join our incredibly hard working Customer Service team. You will be supporting customers through phone calls, emails, and webchat, ensuring excellent service is being deliveried. Be part of a fast-paced, supportive team handling straightforward and accessible products.What sort of person are we looking for?Enthusiastic, accurate, and organised indi
Job Source: Peoples PartnershipStaffline
Burpham
Apply today to work as a Customer Service Representative in Guildford for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by deliv
Job Source: StafflineReed
Ashtead
Are you looking for a short-term opportunity to gain valuable experience in customer service? Do you enjoy interacting with people and solving their problems? If so, you might be the perfect fit for our temporary customer service representative position! As a temporary customer service representative, you will be responsible for handling inbound an
Job Source: ReedSearch
Crawley
Customer Service Representative Crawley - £24,000 with a £2,500 bonus paid yearly A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis.The client is a global business but within the Crawley office they have a real family fe
Job Source: SearchOffice Angels
Guildford
Customer Service Representative Guildford (Free parking) £26,000 - £28,000 per year DOE + Performance bonus, Hybrid working, pension scheme, 20 days holiday +BH team away days & SO MUCH MORE!! Monday to Friday, 9:00 AM - 5:30 PM Interviewing ASAP! Overview: Join an established market-leading retailer, specialising in their field. Our client is expe
Job Source: Office AngelsReed
Ashtead
Are you looking for a short-term opportunity to gain valuable experience in customer service? Do you enjoy interacting with people and solving their problems? If so, you might be the perfect fit for our temporary customer service representative position! As a temporary customer service representative, you will be responsible for handling inbound an
Job Source: ReedReed
Weybridge
Are you looking for a short-term opportunity to gain valuable experience in customer service? Do you enjoy interacting with people and solving their problems? If so, you might be the perfect fit for our temporary customer service representative position! As a temporary customer service representative, you will be responsible for handling inbound an
Job Source: ReedGold Group Ltd
Epsom
Job Title: Customer Service Representative Location: Epsom, Surrey Salary: £25k + Benefits + Training Are you passionate about delivering exceptional customer experiences? Ready to embark on a rewarding career in the dynamic world of financial services? Look no further - this opportunity as a Customer Service Advisor is tailored for you! Job Desc
Job Source: Gold Group LtdEpsom
Customer Service RepresentativeEpsom, SurreyFull Time Permanent ContractMonday to Friday 9am-5.30pm (4hrs paid 'admin overtime' to be completed every other weekend)£24,000-£25,000 per annum plus BONUS and EXCELLENT Benefits (see below)
Responsible for the efficient and effective administration and customer service of Mortgage and Savings Accounts
Scope
* Maintain an up to date knowledge of all products and services offered by the Society, its subsidiary and associated companies.
* Answering the telephones to respond promptly, accurately and efficiently to enquiries from existing customers.
* Promote the products and services offered by the company, its subsidiary and associated companies to existing customers of the Society within the bounds of the company's categorisation as an 'information only' provider under the FCA's regime. As such, take care to avoid making comment, orally or in writing, which may be construed as offering advice and/or guidance and, where relevant, adhere to scripted questions during telephone communications.
* Undertake general day to day administration duties encompassing all aspects of Mortgage Accounts procedures such as mortgage completions, redemptions including provision of redemption figures, capital payments, monthly payments, transfers, retention releases, customer amendments, Insurance and Assurance, general enquiries etc.
* Contact customers periodically regarding the services/products utilised to ensure suitability and encourage take-up of other related products. Deal with the despatch of customer questionnaire forms as and when necessary and analyse/summarise the results of questionnaire and marketing activities.
* Assist in the administration of mortgage arrears operations including the provision of any necessary statistical information.
* Prepare and issue standard or dictated letter responses to savings customers as appropriate, including researching and responding to "Lost Account" enquiries.
* Deal with all administrative amendments relating to both customer details and account details, including address changes, R85 registration/cancellation, applying notice requests, etc.
* Undertake all aspects of the ISA transfer (IN and OUT) process in line with laid down procedures.
* Assist with all aspects of the Registration process in line with laid down procedures.
BENEFITS
* Scaled pension scheme - up to 16%* 23 days holiday allowance rising to 27 with service* Parking permit for a local car park* Discretionary bonus based on both the company & your performance* Society social events* Staff monthly draw* Perkbox* Bupa Private Medical Insurance* Bupa Cash plan* Professional study financial support* Volunteer day per year* Life assurance - 4x salary* Income protection* Season ticket loan* Hybrid working options* Buy and sell holiday
APPLY TODAY
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Representative jobs in Epsom
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