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Salt
Newcastle upon Tyne
Senior CRM & Loyalty Manager - Online Retailer £45,000 - £55,000 Newcastle based A leading online retailer are looking for a Senior CRM & Loyalty Manager to join the team at an impressive stage of growth. You will work closely with the Marketing Director and will deliver CRM...
Job Source: SaltZenith People LTD
Cramlington
This is an excellent opportunity to join one of the largest and fastest growing web-print businesses in the UK. The business is very forward-thinking, with a mission to be creative, innovative and to help their customers. Our client is looking to recruit a Senior CRM Manager. This is key role within their Customer Marketing team where you will be r
Job Source: Zenith People LTDCentral Employment
newcastle upon tyne, england, United Kingdom
Central Employment are working in partnership with a leading UK Web-Print specialist, as they look to strengthen their Customer Marketing team, hiring a data focused Senior CRM Manager. Senior CRM Manager Role Overview:- This role will lead an expanding CRM team with managerial responsibility for a CRM Manager. It will be a key role within the Cus
Job Source: Central EmploymentZenith People
Cramlington
This is an excellent opportunity to join one of the largest and fastest growing web-print businesses in the UK. The business is very forward-thinking, with a mission to be creative, innovative and to help their customers. Our client is looking to recruit a Senior CRM Manager. This is key role within their Customer Marketing team where you will be
Job Source: Zenith PeopleCentral Employment Agency (North East) Limited
Newcastle Upon Tyne
Central Employment are working in partnership with a leading UK Web-Print specialist, as they look to strengthen their Customer Marketing team, hiring a data focused Senior CRM Manager.Circa £55,000 DOE, hybrid working ( 3 days from the office), excellent staff benefits and part of an expanding in-house Customer Marketing team. Senior CRM Manager
Job Source: Central Employment Agency (North East) LimitedSalt Search
Newcastle Upon Tyne
Senior CRM & Loyalty Manager - Online Retailer £45,000 - £60,000 Newcastle based A leading online retailer are looking for a Senior CRM & Loyalty Manager to join the team at an impressive stage of growth. You will work closely with the Marketing Director and will deliver CRM projects that will drive loyalty and spend from their existing customer b
Job Source: Salt SearchSalt
Newcastle Upon Tyne
Senior CRM & Loyalty Manager - Online Retailer £45,000 - £60,000 Newcastle based A leading online retailer are looking for a Senior CRM & Loyalty Manager to join the team at an impressive stage of growth. You will work closely with the Marketing Director and will deliver CRM projects that will drive loyalty and spend from their existing customer ba
Job Source: SaltSalt
Newcastle upon Tyne
Senior CRM & Loyalty Manager - Online Retailer £45,000 - £60,000 Newcastle based A leading online retailer are looking for a Senior CRM & Loyalty Manager to join the team at an impressive stage of growth. You will work closely with the Marketing Director and will deliver CRM...
Job Source: SaltNewcastle Upon Tyne
Senior CRM & Loyalty Manager - Online Retailer
£45,000 - £55,000
Newcastle based
A leading online retailer are looking for a Senior CRM & Loyalty Manager to join the team at an impressive stage of growth. You will work closely with the Marketing Director and will deliver CRM projects that will drive loyalty and spend from their existing customer base.
The overall CRM objective is to be responsible for designing, producing and delivering a range of timely campaigns to increase customer loyalty, retention and acquisition. You will use data to evaluate programme effectiveness, guide decision making and implement robust testing strategies.
You will be responsible for managing at least 1 direct report and will lead on CRM strategy and implement a new loyalty proposition.
Job Responsibilities
Lead the delivery, management and ongoing reporting and optimisation of key lifecycle journeys, include onboarding and lapsing journeys as well as upsell, cross sell and reordering
You will play a key role in reviewing the loyalty scheme and update it to drive demonstrable value to the business and all customer segments
Working with the loyalty and CRM partner you will manage customer jonurneys to create, maintain and grow customer database
Drive the strategy of customer communication across email, site, SMS and direct mail
Identify customer journey requirements and trigger points for automated communications
Experience Required
6+ years experience in CRM & Loyalty
Educated to degree level - marketing qualification would be preferable
Solid CRM and Email marketing background
Hands on and strategic experience in CRM
Senior CRM Manager - £55,000 - Retail jobs in Newcastle Upon Tyne
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