Start Your Search Here

push notification bell

Would you like to receive notifications about Administration jobs in Ware?

push notification bell

You have blocked notifications

Oops! You have blocked notifications. Click here for more info

You have blocked notifications, please check your browser settings.

push notification bell

You're currently subscribed to job notifications

Want to change your notifications for job alerts?

push notification bell

Subscribe to notifications

You will no longer receive notifications

Job Search

Recruit Select Limited

Ware / Global

Technical Administrator

  • £30,000

Job Description

Office based Monday to Friday 9am - 5pm You will take ownership of the incoming customer communication, making sure that any existing or new customer queries or issues are processed and resolved in a timely matter exceeding the customers expectations. Your responsibilities will include: Manage incoming calls and emails and signpost to relevant staff Own the customer service in the business and log all feedback, issues and resolve complaints Process technical support issues and troubleshoot internally and with OEM support functions and software Assist testing and commissioning of the CRM to replace manual processes Logging and tracking and resolving complaints. Customer-focused, with a genuine desire to deliver a great customer experience Highly organised, reliable and able to manage your own workload Curious and willing to learn new technical products, systems and processes A logical problem solver who enjoys getting to the root cause of an issue Comfortable working with CRM systems, Microsoft Office and other digital tools

TPBN1_UKTJ
Apply Now

Similar Opportunities

View all jobs