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IT Naturally | B Corp | MSP
Peterborough
Job Description Join our Team At IT Naturally, our team is like a family, we put people first whether that’s each other or the customer so in return, we look after you. We often get asked why we are called IT Naturally, we reply ‘because IT comes naturally to us”. All of our team are experts in their field, and we reflect that in our company na
Job Source: IT Naturally | B Corp | MSPExecutive Network Group
Wellingborough
Job Title: Service Manager Location: Northamptonshire Salary: £50,000 - £55,000 Basic, Bonus Scheme, Phone & Laptop, Company Pension Scheme, Holiday Allowance, Life Insurance, Full Training Provided. Job Description: We have a brand new opening for a Service Manager to come onboard a highly successful and continuously growing, independent rent
Job Source: Executive Network GroupInteraction Recruitment
Peterborough
Experienced Service Manager Needed Are you a seasoned automotive enthusiast with a knack for exceptional service? We're on the lookout for a passionate Service Manager to lead our dynamic team and drive excellence in customer satisfaction! As the Service Manager, you'll be the engine behind the service department, overseeing operations with prec
Job Source: Interaction RecruitmentFirst Military Recruitment Ltd
Corby
AR547 – Service Manager (MHE) Location: Corby Salary: £39,000 + Bonus Overview: First Military Recruitment are currently seeking Service Manager on behalf of one of our clients. The successful applicant will have excellent communication skills at all levels and Management experience in the service industry. Our client strongly encourages appl
Job Source: First Military Recruitment LtdFirst Military Recruitment Ltd
Corby
AR547 – Service Manager (MHE) Location: Corby Salary: £39,000 + Bonus Overview: First Military Recruitment are currently seeking Service Manager on behalf of one of our clients. The successful appl...
Job Source: First Military Recruitment LtdInteraction Recruitment
Peterborough
Experienced Service Manager Needed Are you a seasoned automotive enthusiast with a knack for exceptional service? We're on the lookout for a passionate Service Manager to lead our dynamic team and drive excellence in customer satisfaction! As the Service Manager, you'll be the engine behind the service department, overseeing operations with precisi
Job Source: Interaction RecruitmentExecutive Network Group
Northamptonshire
Job Title: Service Manager Location: Northamptonshire Salary: £50,000 - £55,000 Basic, Bonus Scheme, Phone & Laptop, Company Pension Scheme, Holiday Allowance, Life Insurance, Full Training Provided. Job Description: We have a brand new opening for a Service Manager to come onboard a highly successful and continuously growing, independent rental
Job Source: Executive Network GroupIT Naturally | B Corp | MSP
Peterborough, England, United Kingdom
Join our Team At IT Naturally, our team is like a family, we put people first whether that’s each other or the customer so in return, we look after you. We often get asked why we are called IT Naturally, we reply ‘because IT comes naturally to us”. All of our team are experts in their field, and we reflect that in our company name. We pride ourselv
Job Source: IT Naturally | B Corp | MSPCorby
AR547 – Service Manager (MHE) Location: Corby Salary: £39,000 + Bonus Overview: First Military Recruitment are currently seeking Service Manager on behalf of one of our clients.The successful applicant will have excellent communication skills at all levels and Management experience in the service industry.Our client strongly encourages applications from ex-military personnel however, all candidates will be considered. Duties and Responsibilities:
Fleet spend / Parts Authorisation
Ensure PM schedules are issued to engineers, monitor PM Performance and ensure none are significantly overdue (+4 weeks’ maximum).
Ensure all financial targets are achieved
Technical support
Identify training requirements/Recommendations
Inspection & accuracy of Job Sheet
Support Coordinators – Monitor diaries/workload
Responsible for 24hr callout facility
Oversee Engineers activity
To ensure LTR/STR fleet are maintained within budget for both labour and parts
Liaise with Parts Department to ensure that parts are obtained within acceptable timescales and that parts authorisation procedure is adhered to.
Ensure that Job Sheets are completed to company standards and that times/information is accurate
Ensure that Timesheet & Job-sheet Audit Procedure is strictly adhered to
Ensure that all Daily, Weekly & Monthly reports are completed on a timely basis
Oversee preparation of customer estimates for all chargeable repairs, including where necessary visiting customers to discuss estimates.
Oversee/Monitor all off-hire inspections are carried out and any damage agreed with the customer prior to the truck being collected.
Oversee STR controller activity and support development
Skills and Qualifications:
Management experience in a customer service or operations business
Management of skilled mobile resources
Management of multi-tasked teams
Colleague leadership and development
Promotes a strong customer culture by setting customer orientated performance objectives.
Ability to see things from a customer perspective and to identify, meet and exceed customer expectations, whether internal or external
Identifies customer needs beyond those expressly stated.
Location: Corby Salary: £39,000 + Bonus
Service Manager jobs in Corby
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