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Brook Street
Stoke-on-Trent
My Public Sector Client based in Hanley, Stoke on Trent, is looking for a number of Customer Advisors to support their Single Justice Service Line. This is a temporary role for 5 months, Monday to Friday with the service line open between 9.00am to 5.00pm, 37.00 hours a week. This role is fully onsite and will be paying £11.88 p/hr. Please note th
Job Source: Brook Streetbet365
Stoke-on-Trent
As a Customer Review Advisor, you will need to be inquisitive, analytical, logical, and have a keen eye for detail. Our specialised customer review team is responsible for reviewing customer accounts and identifying high risk behaviours. You will review customers that generate an alert via one of our risk monitoring systems and have the opportunity
Job Source: bet365bet365
Stoke-on-Trent, England, United Kingdom
As a Customer Review Advisor, you will need to be inquisitive, analytical, logical, and have a keen eye for detail. Our specialised customer review team is responsible for reviewing customer accounts and identifying high risk behaviours. You will review customers that generate an alert via one of our risk monitoring systems and have the opportuni
Job Source: bet365big fish little fish
Macclesfield
We are currently recruiting for our long term partner who sits within the Fleet Vehicle Maintenance industry. Due to expansion, new contracts, and an increase of field engineers, we now need to recruit a strong fleet coordinator. This role requires the successful candidate to have a lot of get up and go, be-able to multitask, prioritise, work to de
Job Source: big fish little fishJobwise Ltd
Cheadle
Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professiona
Job Source: Jobwise LtdUnitemps
Stoke-on-Trent
Role This is an exciting opportunity to work with one of the world's largest and most respected financial institutions. They offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions. As a Customer Service Advisor, you will be the first point of contact for
Job Source: UnitempsPage Personnel Secretarial & Business Support
Crewe
An exciting opportunity has arisen for a Temporary Customer Service Advisor to join a leading business services company in Crewe. The successful candidate will be responsible for delivering top-notch customer service and assist in resolving client issues in a timely manner. Client Details This is a renowned company within the business services ind
Job Source: Page Personnel Secretarial & Business SupportM. K. M. BUILDING SUPPLIES
Stoke-on-Trent
Our successful Stoke Branch are looking to recruit for a Customer Advisor. The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile. In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous trade counter
Job Source: M. K. M. BUILDING SUPPLIESStoke-on-Trent
Customer Advisor
£22,500 a year
Stoke-on-Trent
Permanent, Full Time
No corporate call centre here! Instead, you’ll be based at one of our community hubs across Stoke-on-Trent, providing support and advice to customers over a coffee, the phone or online. As a social housing provider, our customers are central to everything that we do. This means that our Customer Advisors play a crucial role in balancing the needs of both the customer and the business, to deliver the very best customer experience.
Job requirements:
Advise customers and manage their expectations across a range of services. You’ll do this over the phone, online and in-person from our community hubs across Stoke-on-Trent.
Exceed customer expectations with every interaction.
Efficiently and effectively manage customer contact, recording all customer interactions on our customer relationship management (CRM) system. You’ll ensure the system is up to date and fully representative of our customers’ experience.
Report and schedule repairs on behalf of residents and provide further support and guidance throughout the process if needed.
What we’re looking for:
An understanding of great customer service.
An effective communicator who is empathetic and customer focused.
An agile and flexible worker who is able to support all customer hubs across Honeycomb Group when required.
Someone who can work under pressure, prioritising work within changing priorities and time constraints.
Good ICT skills.
Educated to A Level standard or equivalent.
Help us to make sure everyone in our region has access to a happy home. APPLY NOW!
We’ll be interviewing as we go so might close the application process early if we find the right person.
#Working9till5 #NoWeekends #Flexible #OfficeHours #CustomerAdvisor #CustomerService #JobsThatGiveBack #Housing #GreatBenefits
Customer Advisor jobs in Stoke-on-Trent
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