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M. K. M. BUILDING SUPPLIES
Stoke-on-Trent
Our successful Stoke Branch are looking to recruit for Part Time Customer Advisors. The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile. In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous trade
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Stoke-on-Trent
Are you a passionate call centre agent that has drive, someone that thrives in a fast-paced customer service environment and want to build a career where you will be trained and developed to achieve your potential? This role would suit someone that has previous call centre experience. We are looking for a Customer Service Collections Advisor to jo
Job Source: XPERT RECRUITMENT SOLUTIONS LIMITEDJobwise Ltd
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Stoke-on-Trent
Job Description As a Customer Review Advisor, you will need to be inquisitive, analytical, logical, and have a keen eye for detail. Our specialised customer review team is responsible for reviewing customer accounts and identifying high risk behaviours. You will review customers that generate an alert via one of our risk monitoring systems and
Job Source: bet365Halecroft Recruitment
Stoke-on-Trent
Customer Support Associate - Temporary Ongoing (Office Based) £11.44 per hour, 37.5 hours per week (Between 9am - 6.30pm Mon - Fri, predominantly 10am - 6pm with a 1 day 10.30am - 6.30pm shift every 2/3 weeks) Location: Meir, Stoke on Trent As a Customer Support Associate, you will be part of a flexible, multi-skilled, and continuously improving t
Job Source: Halecroft Recruitmentbet365
Stoke-on-Trent, England, United Kingdom
As a Customer Review Advisor, you will need to be inquisitive, analytical, logical, and have a keen eye for detail. Our specialised customer review team is responsible for reviewing customer accounts and identifying high risk behaviours. You will review customers that generate an alert via one of our risk monitoring systems and have the opportuni
Job Source: bet365Essential Employment
Stoke-on-Trent
Customer Service Advisor needed in Stoke on Trent, £11.44ph PAYE - Reference: 5248597 1. Distribute accurate data to the best placed operative to meet purpose2. Ensure accurate information is received from operatives (including sub-contractors) regardingrequirement for additional trades / materials following repairs diagnosis3. Ensure accurate in
Job Source: Essential Employmentbet365
Stoke-on-Trent
As a Customer Review Advisor, you will need to be inquisitive, analytical, logical, and have a keen eye for detail. Our specialised customer review team is responsible for reviewing customer accounts and identifying high risk behaviours. You will review customers that generate an alert via one of our risk monitoring systems and have the opportunity
Job Source: bet365Stoke-on-Trent
Our successful Stoke Branch are looking to recruit for a Customer Advisor.
The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile.
In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous trade counter sales experience in a busy merchant environment is desirable for this role, but not essential as full training will be given.
Responsibilities and Duties
Dealing with customers face to face and over the telephone.
Giving excellent customer service and sound product advice.
Providing quotations for customers.
Purchasing materials and managing stock levels for the building materials side of business.
Taking a proactive approach to sales, using every opportunity to make or increase a sale.
Qualifications and Skills
You will be working within a close-knit team and will be dealing with our customers on a daily basis. You will, therefore, need to be the person that our customers will look forward to seeing knowing that they will always receive excellent customer service and sound advice. You should also be enthusiastic, hardworking and have a positive attitude alongside: -
Sales experience within a merchant environment is preferable although training will be given to the right candidate.
Previous sales/ customer service experience in a retail environment is essential.
Building supplies product knowledge is advantageous.
Confident when dealing with customers.
The ability to build great customer relationships.
A good telephone manner, excellent communication and interpersonal skill.
Computer literate.
Roles will be working alternate Saturday mornings.
Benefits
In return, you can be a part of the UK’s largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:
A competitive pay package
Generous discretionary bonus scheme
Substantial staff discounts
Training and development opportunities
Holiday scheme which rewards length of service
Perkbox discounts
Contributory pension scheme
Financial Planning Support
Cycle to work scheme
Free parking
Enhanced Maternity
Enhanced Paternity
Substantial Employee Discount
Employee Assistance Programme
Mental Health Support
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 127 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family’ for everyone. We hope you will join us on our journey!
Customer Advisor Full Time jobs in Stoke-on-Trent
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