Salesforce Administrator

Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK

Job Title: Salesforce Administrator

Department: Business Systems

Location: Sheffield

Working Pattern: Hybrid, includes 3 days each week in the office

Contract Type: 12 Month Fixed Term Contract

Salary: Up to £50,000 per annum

Role overview

The Salesforce Administrator will play a key role in ensuring our Salesforce platform effectively supports the needs of the business. Working closely with stakeholders across multiple teams, this role focuses on enabling scalable, reliable and well‑governed Salesforce solutions that drive efficiency, data quality and positive user experiences.

Key Responsibilities

• Act as one of the administrators and subject‑matter experts for the Salesforce platform, ensuring it remains stable, scalable and aligned with business needs.
• Partner with stakeholders across multiple teams to understand requirements and translate them into effective Salesforce solutions.
• Configure and maintain Salesforce functionality including flows, automations, validation rules, security models and custom settings.
• Support continuous improvement of business processes through well‑designed Salesforce enhancements and data‑driven solutions.
• Ensure high standards of data quality, governance and system documentation.
• Contribute to agile delivery practices, participating in planning, prioritisation and iterative improvement cycles.
• Support integrations and related business systems where required, working collaboratively with wider technology teams.
• Provide guidance, best practice advice and support to Salesforce users to drive adoption and effective use of the platform.

What will you need to succeed?

• Salesforce certified Admin and App Builder.
• 3+ years of administration experience in Salesforce.
• Experience with flow, workflows, validation rules, custom settings, and Salesforce formula language.
• Excellent communication and collaboration skills.
• Experience of liaising across multiple departments/disciplines.
• Meticulous attention to detail and an ability to adhere to agile/business processes.
• Ability to prioritize and multi‑task with a flexible approach to work.
• Logical thinking and problem‑solving ability.
• Experience of/training in agile IT delivery methodologies.
• Experience of CPQ within Salesforce.
• Higher than App Builder Certification including consultant certification.
• Experience creating flows and using APEX actions and LWC. HTTP methods and JSON.
• Previous experience with related business systems/technologies such as AWS, Freshdesk or Hubspot.
• Knowledge of the education, media or publishing industries.

What do you get in return?

• 25 days annual leave rising to 30.
• State of the art offices.
• Access to a range of benefits via My Benefits World.
• Free eye care cover.
• Life Assurance.
• Cycle to Work Scheme.
• EAP (Employee assistance programme).
• Quarterly Tes Socials.
• Access to an extensive Learning and Development menu.