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Trident

Brighton / Global

Technical Consultant

Competitive + £33 days of holiday p.a.

Job Summary

Salary Range:: Competitive + £33 days of holiday p.a.

Apply Now

Job Description

Location : Travelling to various client locations (Brighton-based)

Job Type: Permanent, Full-Time

Reports to: Professional Services Manager

About Trident

AtTrident,wemakeITasourceofstrength,helpingorganisationsthrivesotheycanbettersupportthepeoplewhorelyonthemeveryday.

Webelievetechnologyshouldempowerpeople,strengthenorganisations,andenablebetteroutcomes.Byworkingintruepartnershipwithourclients,weprovidereliableITservices,practicalguidance,andpeople-focusedsupportthathelpbusinessessucceed.

Benefits

JoiningTridentmeansbecomingpartofasupportiveandcollaborativeenvironmentwhereyourcontributionisrecognisedandrewarded.Wearecommittedtosupportingyourwellbeing,professionaldevelopment,andwork-lifebalance:

33daysannualleave(includingbankholidays),increasingbyonedayperyearofserviceupto40days.

Accesstoon-demandITcourses,practicetestsandvirtuallabs.

AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily.

CycletoWorkscheme.

AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases.

MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions.

Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme.

About the Role

We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions to our clients, combining hands-on technical expertise with strong consultancy skills.

You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include:

Delivering end-to-end technical support, ownership, and resolution of client issues in line with agreed SLA/KPI targets.

Travelling to client sites to deliver technical services, including project work and escalated support.

Installing, configuring, and upgrading hardware and software, including servers, PCs, networking equipment, and cloud-based systems.

Managing and documenting incidents, service requests, and resolut...

Apply Now

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