Administrator

Customer Service Administrator

Location: Cowley, Uxbridge
Salary: £12.71 per hour
Hours: Monday to Friday, 9:00am to 5:00pm
Contract: Temporary to Permanent
Start Date: ASAP

About the Role

Our client, a well-established construction company based in Cowley, Uxbridge, is seeking a Customer Service Administrator to join their busy team. This is an excellent opportunity for a customer-focused individual with strong administrative skills looking for a long-term opportunity with the potential to secure a permanent position.

Key Responsibilities

Responding to customer enquiries via telephone and email
Handling and resolving customer complaints professionally and efficiently
Scheduling engineers and coordinating appointments
Liaising with internal teams to ensure work is completed on time
Updating customer records and maintaining accurate system information
Managing administrative tasks and supporting the wider team
Providing excellent customer service at all times

Skills and Experience

Previous customer service and administration experience
Excellent communication skills, both written and verbal
Strong organisational and time management skills
Ability to prioritise workload and work in a fast-paced environment
Good IT skills, including Microsoft Office
Experience within construction, maintenance, housing, or engineering environments would be advantageous but not essential

Benefits

Monday to Friday working hours
Opportunity to join a reputable construction company
Temp-to-perm opportunity
Supportive and friendly working environment
Immediate start availableTo apply, please contact Adecco or submit your application today.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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