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Back 2 Work

Derby / Global

IT & Business Support Assistant

  • £25,850

Job Description

A busy and growing customer contact centre in the East Midlands is looking for an IT & Business Support Assistant to help keep both technology and administration processes running smoothly.

This is a varied role that combines technology support with business administration, making it ideal for someone who enjoys helping people, staying organised, and solving practical problems.

What You'll Be Doing

Supporting Technology

· Setting up user accounts and passwords.

· Assisting colleagues with basic IT queries.

· Helping troubleshoot laptops, headsets, and office equipment.

· Supporting Microsoft 365 applications.

· Logging and tracking technical issues.

Supporting Operations

· Updating internal databases and records.

· Producing reports and spreadsheets.

· Processing documentation and customer information.

· Assisting with onboarding and staff administration tasks.

· Supporting managers with day-to-day operational activities.

Working with People

· Communicating with employees across different departments.

· Providing excellent internal customer service.

· Helping colleagues utilise systems and software effectively.

Why Join?

This position provides a blend of:

· IT Support

· Office Administration

· Customer Service

· Business Operations

· Digital Systems

You'll gain exposure to multiple business functions, making it an excellent foundation for a long-term career.

We'd Love to Hear From You If You...

· Enjoy helping people.

· Have strong organisational skills.

· Are comfortable using computers and digital systems.

· Want a varied role rather than doing the same task every day.</...

Apply Now

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