Supervisor

Repairs Supervisor – Social Housing

Repairs Supervisor | Maintenance Supervisor | Social Housing | Reactive Maintenance

Job Title: Repairs Supervisor (Reactive Maintenance)

Location: Romford Base (Covering Essex / East & North East London patch)

Salary: £40,000 - £50,000 per annum (Depending on Experience)

Benefits: Company Van & Fuel Card, Pension, Paid Holiday

Contract Type: Permanent, Full-Time

Tech / Systems: Strong IT Literacy Required (Workflows, handheld tech, client portals)

Are you an experienced Repairs Supervisor looking to step into a secure, high-paying permanent role with a market-leading social housing contractor

We are recruiting a tech-savvy Repairs Supervisor based out of a Romford regional hub to oversee reactive maintenance and void workstreams across an Essex and North East London patch.

This is a fantastic opportunity for a supervisor who excels at managing direct multi-trade operatives, driving high first-time fix rates, and utilizing modern IT workflow systems to keep site operations running seamlessly.

Why Apply for This Role

• Top-Market Salary: £40,000 - £50,000 depending on your supervisor experience.
• Full Fleet Package: Company van and fuel card provided from Day One.
• Permanent Stability: Join a well-funded, expanding framework on a permanent basis.
• Manageable Patch: Operational base in Romford with efficient regional estate coverage.

Key Responsibilities

• Operational Supervision: Lead, schedule, and direct daily workflows for direct labour operatives and multi-trade sub-contractors.
• IT & Digital Workflow Management: Utilise internal job management software, PDA systems, and client portals to track jobs, audit completion photos, and manage variations in real time.
• Quality & Performance Control: Conduct pre- and post-inspections to ensure repair works meet high quality criteria and hit contract KPIs for first-time fixes.
• Health & Safety: Enforce strict health and safety compliance across all live properties, carrying out Toolbox Talks and RAMS audits.
• Customer Care: Resolve tenant queries swiftly on-site to maintain high customer satisfaction across live occupied homes.

Requirements

• Sector Background: Proven history as a Repairs Supervisor or Maintenance Supervisor within social housing, housing associations, or council maintenance frameworks.
• Strong IT Capabilities: Essential. Highly comfortable navigating job scheduling software, Microsoft Office, tablet/PDA tech, and digital reporting systems.
• Technical Knowledge: Strong understanding of general building trades (carpentry, plumbing, plastering, roofing) and Schedule of Rates (SOR) coding.
• Certifications: SSSTS or IOSH Managing Safely alongside a valid CSCS card.
• Mobility: Full UK Driving Licence to operate the company fleet vehicle across the Essex/NE London patch.