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Eden Brown Synergy
Enfield Town
We are working with Enfield Council to recruit a Deputy Contact Centre Manager Edmonton Contact Centre is a purpose built site, located close to Edmonton Green train and bus stations. As Enfield's dedicated Supervised Contact team they provide a professional, effective, safe and caring environment for Babies and Children aged 0 - 16 years, while
Job Source: Eden Brown SynergyPPR Social Care
London
Deputy Contact Centre Manager, £30.91ph, Children’s Services, Enfield Pertemps are looking for a qualified and experienced Social Workers to work within the Children & Families services at Edmonton Contact Centre. The aim of the service is to provide a safe, secure and child friendly environment where children 0-16 years can have direct contact
Job Source: PPR Social CareTheICEway
Welwyn Garden City
A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City. This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis. This is an excellent opportunity to progress yo
Job Source: TheICEwayTheICEway
Welwyn Garden City
A Contact Centre Manager is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City. This is an in office role - full time 37.5 hours a week - hours are predominantly going to be Monday to Friday between the hours of 8am - 6pm on a rota basis. This is an excellent opportunity to progress
Job Source: TheICEwayAdecco
Ealing
Job Title: Contact Centre Team Leader Location: Ealing Hourly Rate: £26.89 Contract Length: 6 months Contract Type: Temporary Working Pattern: Full Time Responsibilities: Our client, a customer service-focused organisation, is seeking a Contact Centre Team Leader to join their team. This role will involve leading a front-facing customer serv
Job Source: AdeccoAdecco
London
Job Title: Contact Centre Team Leader Location: Ealing Hourly Rate: £26.89 Contract Length: 6 months Contract Type: Temporary Working Pattern: Full Time Responsibilities: Our client, a customer service-focused organisation, is seeking a Contact Centre Team Leader to join their team. This role will involve leading a front-facing customer service tea
Job Source: AdeccoAdecco
London
Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is f
Job Source: AdeccoAdecco
London
Role: Contact Centre Specialist Pay Rate: Competitive Duration: 3-month contract, that has the potential to turn into a permanent role. Hours: 9am - 5pm - office based Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU Are you a people person? Are you a good listener who has the want to resolve customer issues? Then this role is
Job Source: AdeccoEnfield Town
£ 30/hour
Deputy Contact Centre Manager
Enfield
£30/hr
Start date: ASAP
AKTON Recruitment is working closely with the local authorities and we are looking for a Deputy Contact Centre Manager in the Enfield area.
Purpose of the Role:
* Lead, manage and motivate the team to deliver high performance
* Ensure that corporate/departmental people practices are understood and implemented within your service
* Effectively manage budgets and projects within your service ensuring effective cost management and prioritisation
* Monitor and evaluate your team's performance and recommend areas for improvement based on evidence
* Coach and support staff to develop
* Recommend areas for service improvement based on relevant data and information
* Communicate effectively with elected members and other partners/stakeholders
* Collaborate constructively with partner organisations and other stakeholders including internal services and colleagues
Job Specifics - Skills, Experience, Knowledge & Abilities
Essential:
1. Ability to engage, coach and motivate teams and set clear targets and expectations
2. Evidence of high levels of customer service and satisfaction
3. Experience of successfully managing performance and providing clear constructive feedback
4. Experience of successfully implementing plans and projects to time and budget
5. Ability to effectively plan and manage budgets and resources
6. Demonstrates a good understanding of the political structure and role o...
Deputy Contact Centre Manager jobs in Enfield Town
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