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Verisure
Newcastle Upon Tyne
Customer Service Advisor Newcastle, NE12 8BU Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus Working Hours: 37.5 hours per week Shift Patterns : 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) Holidays: 29 days holidays (increases to 31 days after 12 mon
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Newcastle Upon Tyne
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Property Sector! This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a business which can offer excellent progression
Job Source: Page Personnel Secretarial & Business SupportCastleView Group
Newcastle Upon Tyne
Our community’s unwritten rule is to be as flexible as we can be. We understand life happens, and on occasion, we all need a bit of give and take in our day. We don’t want you missing your child’s school play, or the new fridge being delivered. We believe our colleagues should have choice, flexibility and balance in their home and work life. We ca
Job Source: CastleView GroupHuntswood
Newcastle Upon Tyne
Huntswood is looking for Customer Service Advisors with excellent customer service experience to join an exciting campaign for a long-standing client. If you have call handling experience, a passion for providing excellent customer service and are looking for a new challenge, then we have a great role for you. Start Date: End of May and throughou
Job Source: HuntswoodThe People Pod
Newcastle Upon Tyne
We're recruiting for a Customer Service Advisor position that offers a refreshing change! Dive into a career filled with warm and hot inbound calls, surrounded by a delightful culture where every interaction is a pleasure. This role offers a chance at a rewarding career with an exciting property developer, but here's the best part - you don't need
Job Source: The People PodRandstad Tech IT
Newcastle Upon Tyne
Role: Customer Service Advisor Location: Newcastle 6 Months Contract (Onsite) A leading Global IT company is hiring a Customer Service Advisor on a contract basis. As a Customer service advisor, you'll play a crucial role as part of a dynamic team serving a major client, providing exceptional support and assistance. Essential Skills: A good eye fo
Job Source: Randstad Tech ITPage Personnel Secretarial & Business Support
Newcastle Upon Tyne
Are you currently working in retail or hospitality and looking to transfer those skills into an office position? Would you like to join a business that provide full training and an excellent progression plan? Are you passionate about delivering the best possible customer journey? Then this could be the role for you! Client Details Are you currently
Job Source: Page Personnel Secretarial & Business SupportRandstad Technologies
Newcastle Upon Tyne
Customer Service Representative / Advisor £13.00 to £17.00 per hour 6 Months Contract A well established consultancy firm is looking for a Customer Service Representative / Advisor to join their team. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this ro
Job Source: Randstad Technologiesnewcastle-upon-tyne, tyne and wear
Customer Service Advisor
Newcastle, NE12 8BU
Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus
Working Hours: 37.5 hours per week
Shift Patterns : 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off)
Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank holidays.
Verisure Services are looking for Customer Service Advisors to join our Newcastle team in Quorum Business Park.
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.
Job Responsibilities:
Provide excellent customer service within a multichannel inbound team
Dealing with customer complaints effectively
Answer customers queries
Assist customers with billing and system queries
Speaking to customers over the phone when necessary
Update information in our customers records
Skills & Experience:
6 months experience in customer service, preferably in a multichannel role managing live chat, WhatsApp, email or social media
Excellent written communication skills with problem solving attitude
Multitasking and managing multiple customers at one time
Strong computer and MS office skills
Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:
Enjoy your birthday off as a special treat.
Satisfy your cravings at our onsite coffee shop and our canteen.
Stay active with discounted gym and health club memberships.
Access private healthcare and MediCash cash plan.
Unlock a world of freebies and discounts with PerkBox.
Earn rewards through our employee referral program.
Enhanced maternity and paternity scheme.
Enjoy discounts on our alarm systems.
Contribute to a greener lifestyle with the Cycle to Work Scheme.
Verisure Career Opportunities
A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.
Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.
Diversity & Inclusion
Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.
Ready to join our team
and make your dream job a reality? Apply today and well get in touch!
Be you. Be more. Be Verisure.
All employees must complete a DBS check, provided by Verisure to all successful candidates.
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Customer Service Advisor jobs in newcastle-upon-tyne, tyne and wear
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