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Verisure
Newcastle Upon Tyne
Customer Service Advisor Newcastle, NE12 8BU Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus Working Hours: 37.5 hours per week Shift Patterns : 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) Holidays: 29 days holidays (increases to 31 days after 12 mon
Job Source: VerisurePage Personnel Secretarial & Business Support
Newcastle Upon Tyne
Are you currently working in retail or hospitality and looking to transfer those skills into an office position? Would you like to join a business that provide full training and an excellent progression plan? Are you passionate about delivering the best possible customer journey? Then this could be the role for you! Client Details Are you currently
Job Source: Page Personnel Secretarial & Business SupportRandstad Technologies
Newcastle Upon Tyne
Customer Service Representative / Advisor £13.00 to £17.00 per hour 6 Months Contract A well established consultancy firm is looking for a Customer Service Representative / Advisor to join their team. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this ro
Job Source: Randstad TechnologiesAdecco
Gateshead
Position: Outbound Customer Service Representative Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? Our client is seeking highly motivated individuals to join their Outbound Customer Service team in Gateshead. As an Outbound Customer Service Representative, you will play a crucial role in
Job Source: AdeccoPage Personnel Secretarial & Business Support
Newcastle Upon Tyne
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Property Sector! This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a business which can offer excellent progression
Job Source: Page Personnel Secretarial & Business SupportHuntswood
Newcastle Upon Tyne
Huntswood is looking for Customer Service Advisors with excellent customer service experience to join an exciting campaign for a long-standing client. If you have call handling experience, a passion for providing excellent customer service and are looking for a new challenge, then we have a great role for you. Start Date: End of May and throughou
Job Source: HuntswoodThe People Pod
Newcastle Upon Tyne
We're recruiting for a Customer Service Advisor position that offers a refreshing change! Dive into a career filled with warm and hot inbound calls, surrounded by a delightful culture where every interaction is a pleasure. This role offers a chance at a rewarding career with an exciting property developer, but here's the best part - you don't need
Job Source: The People PodRandstad Tech IT
Newcastle Upon Tyne
Role: Customer Service Advisor Location: Newcastle 6 Months Contract (Onsite) A leading Global IT company is hiring a Customer Service Advisor on a contract basis. As a Customer service advisor, you'll play a crucial role as part of a dynamic team serving a major client, providing exceptional support and assistance. Essential Skills: A good eye fo
Job Source: Randstad Tech ITNewcastle Upon Tyne
Our community’s unwritten rule is to be as flexible as we can be. We understand life happens, and on occasion, we all need a bit of give and take in our day. We don’t want you missing your child’s school play, or the new fridge being delivered. We believe our colleagues should have choice, flexibility and balance in their home and work life. We care about our colleagues and their well-being and have been nationally recognised for this.
Job Role / Duties:
Ensuring exceptional customer service is provided to all customers, in line with the service department’s expectations.
Achieve your performance expectations in line with the customer service department KPIs while maintaining accuracy within your work by following company policies and procedures.
Conduct yourself positively and professionally to present yourself as an ambassador for the company.
You operate within the rules and requirements of the FCA and any other legal, regulatory and risk management frameworks, ensuring all changes, new changes and procedures are implemented, understood, and adhered to
Things you need to know:
Good level of verbal and written communication skills.
Basic telephony skill
Basic computer literacy skill
A positive approach to providing excellent customer service.
Proactive, use initiative and problem-solving.
Attention to detail and a systematic approach to all tasks given.
Actively seeks to develop skills and knowledge, striving to reach maximum potential as an individual and within a team
Shifts & Salary:
8-4, 10-6, 11-7 and 12-8. There is a rotation depending on which team you go on.
£22500-24000 + Bonus
To Apply, send an up-to-date CV
Customer Service Advisor jobs in Newcastle Upon Tyne
ⓘ There was an unexpected error processing your request.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
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