Supervisor

Annual salary: up to £43,475.82

Supervisor

Location: Wakefield

Contract Type: Full-Time, Permanent (42.5 hours per week)

Salary: £43,475.82 per annum + company van, fuel card, and benefits package

Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies

Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

Due to contract expansion, we are looking at recruiting a supervisor to join our team here in Wakefield. You will be part of a local team supporting the supervision activities and requirements of our Housing operations, ensuring all supervisory procedures are being undertaken efficiently in compliance with Company operating procedures, deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment. The main role will be to oversee the repairs and maintenance contract, checking in on subcontractors and inspections of void properties.

Role Responsibilities

• Conduct pre- and post-inspections on internal and external tenanted properties
• Inspect works at height including doors, windows, and snagging on scaffolding
• Supervise and coordinate tradespeople and subcontractors across multiple workstreams
• Oversee planned, cyclical, and responsive repairs to ensure timely and high-quality delivery
• Ensure all works meet industry standards and building regulations
• Log works and generate reports using PDA systems and Excel
• Provide excellent customer care and resolve issues professionally
• Monitor productivity, resource allocation, and contract profitability
• Conduct regular site visits to assess progress, quality, and compliance
• Compile management reports on operational activities and performance
• Ensure adherence to health and safety protocols and company operating procedures

Role Criteria

• Property maintenance knowledge
• People management experience
• Excellent communication skills
• Full UK driving license
• Excellent communication and interpersonal skills
• Strong customer focus and commitment to service excellence
• Organisational and planning skills to manage resources and meet deadlines
• Very good problem solver
• Willing to learn and support the team by being adaptable to all manners of the works

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional an