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Recruitment Avenue
London
Salary: £21,840 Hours: 35 hours per week Location: London City Airport You will be responsible ensuring customer satisfaction by assisting the customer in expediting the conclusion of their vehicle rental experience and making them feel valued while they wait. As a Customer Service Returns Advisor, you will be greeting customers as they return t
Job Source: Recruitment AvenueLloyd Recruitment - Epsom
Epsom
Customer Service Advisors * Are you a customer service professional? * Do you like working in a fast paced environment? * Would you like to work for an employer that rewards hard work and supports with further development? We are looking for a number of individuals to join our clients in the local area, where the focus is providing a high level
Job Source: Lloyd Recruitment - EpsomMorgan Sindall Property Services
London
We are looking to recruit a Customer Service Advisor to join our team on our Waltham Forest Contract. About the Role Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our cont
Job Source: Morgan Sindall Property ServicesReed
Redhill
Join AXA Partners - Exciting Opportunity for Multi-Skilled Customer Service Advisors! Overview: Join our team and be the foundation of great service, providing assistance for our insurance customers. We are looking for people to join our fabulous Customer Service Advisor teams. Working in our Travel department, with opportunities for cross-t
Job Source: ReedReed
Redhill
Reed is seeking a Customer Service Administrator to join our client, located close to Redhill/Reigate. As a Customer Service Administrator , you will be responsible for providing exceptional customer service and support via phone and email, processing orders, invoices, and quotations, liaising with internal and external stakeholders, updating a
Job Source: ReedReed
Redhill
Join AXA Partners - Exciting Opportunity for Multi-Skilled Customer Service Advisors! Overview: Join our team and be the foundation of great service, providing assistance for our insurance customers. We are looking for people to join our fabulous Customer Service Advisor teams. Working in our Travel department, with opportunities for cross-t
Job Source: ReedReed
Redhill
Reed Talent Solutions are recruiting for Customer Service Advisors to join AXA Insurance on a 4-month assignment. Join our team and be the foundation of great service, providing assistance for our insurance customers. We are looking for people to join our fabulous Customer Service Advisor teams. Working in our Travel department, with opportu
Job Source: ReedReed
Redhill
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS. Ensuring issues are resolved efficiently and satisfactorily. Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic
Job Source: ReedLondon
Salary: £24,969
Location: London - Victoria
You will be responsible ensuring customer satisfaction by assisting the customer in expediting the conclusion of their vehicle rental experience and making them feel valued while they wait.
As a Customer Service Returns Advisor, you will be greeting customers as they return their rental car back to the branch.
In the role you will secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed.
Another part of the role is to ensure the car is ready for the next customer by inspecting and recording for new damages and checking petrol levels and mileage.
Responsibilities:
Put a smile on customers’ faces when you provide them with excellent service
Greet all customers using prescribed, appropriate dialogue as they arrive on the dealership
Remind customer to check for personal belongings.
Advise and review rental charges; and provide an accurate receipt to the customer.
Inquire about service, satisfaction and document dissatisfaction.
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
Keep car park organized for ease of access and traffic flow
Understand the damage loss report reporting procedure
Key Skills/Experience Needed:
Must have 6 months of customer service/sales experience
Valid Driver’s License
Willingness to work outdoor in weather conditions with moderate noise level
Basic computer skills
Customer Service Advisor - Car Returns jobs in London
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