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Reed
Barnet
Location : Office Based, Potters Bar Working Hours : 9am to 5pm, - Hybrid after probation Salary : Circa £24k - £25k Are you a Customer Service Advisor looking for their next opportunity within the Finance industry , or a recent graduate on the lookout to start their career in the financial world? Do you love all things customer service, adminis
Job Source: ReedSKILLFRAME
West Molesey
Our client is seeking a very professional and unflappable person who can work in their busy customer service environment arranging bookings, organising to get customers in, deal with constant calls, making notes on the system for previous calls and taking multiplie calls efficiently. You will be able to work in a fast paced environment within a ve
Job Source: SKILLFRAMEReed
Redhill
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS. Ensuring issues are resolved efficiently and satisfactorily. Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic
Job Source: ReedReed
Redhill
We’re seeking passionate individuals to become Customer Service Advisors at a leading insurance company in Redhill! As a Customer Service Advisor, you’ll play a crucial role in assisting policyholders with their claims. Your problem-solving skills will be essential in finding solutions that prioritise customer needs. This is a 6-month fixed term co
Job Source: ReedReed
Redhill
Are you looking for a Customer Services Advisor role? A number of clients are wishing to recruit a variety of short and long-term roles; these include temporary and fixed-term contracts, both hybrid and office based. Main responsibilities will include: Receive and respond to incoming calls. Review each separate issue. Liaise with relevant departmen
Job Source: ReedService Care Solutions - Housing
London
Job Title: Customer Service Advisor Locations: Hammersmith and Fulham Contract Type : Temp - Ongoing Work Pattern: 36 hours per week Start Date: Asap Pay rate: £21.12 Umbrella p/h You will act as first point of contact for customers and ensuring an appropriate service is provided to all customers, to identify any needs such as vulnerabilit
Job Source: Service Care Solutions - HousingBurton Bolton & Rose Recruitment Services Limited
Borehamwood
Customer Service Advisor Elstree, Hertfordshire £25,000 + Pension + Parking If you want to work in a busy, successful environment and join an innovative organisation then this Customer Service Advisor position will be perfect for you. Some of your duties will include: - Dealing with incoming calls and emails enquiries in relation to products provid
Job Source: Burton Bolton & Rose Recruitment Services LimitedRiverside Group
London
Job Title: Customer Service Advisor Contract Type : Permanent Salary : £26,275 per annum (pro rata) Working Hours : part-time 16 hours per week. Working Pattern : 10am - 2pm 4 days out of 5 Monday - Friday Location : Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you atta
Job Source: Riverside GroupLondon
We are looking to recruit a Customer Service Advisor to join our team on our Waltham Forest Contract.
About the Role
Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.
Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
About You
Candidates will have the following:
Social Housing and Repair and Maintenance background.
Proven experience in scheduling/planning Disrepairs, Voids, or Complex works.
Competent in communicating with direct operatives, subcontractors, and residents.
Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
Planning knowledge of what works can be sequenced or can be undertaken concurrently.
Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
Good level of written English
Good computer skills
Good project management skills
Good communication skills e.g. ability to communicate with different stakeholders at different levels
Passionate about service delivery and customer satisfaction.
Benefits
26 Days Holiday & Bank Hols
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
Eye Care Vouchers
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel
Please refer to full job description upon completing your application.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Customer Service Advisor jobs in London
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