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Magnit
Edinburgh, Scotland, United Kingdom
Who We Are Magnit is the evolution of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our
Job Source: MagnitClearwater Analytics
Edinburgh
Job Description Job Summary: The Professional Services division is responsible for delivery of change/transformation/advisory services to existing clients on Clearwater’s SaaS platform. We work in conjunction with Client Services to identify opportunities around value-added services to steady state clients and implement change projects for our c
Job Source: Clearwater AnalyticsClearwater Analytics
Edinburgh, Scotland, United Kingdom
Job Summary: The Professional Services division is responsible for delivery of change/transformation/advisory services to existing clients on Clearwater’s SaaS platform. We work in conjunction with Client Services to identify opportunities around value-added services to steady state clients and implement change projects for our clients. A Professi
Job Source: Clearwater AnalyticsArnold Clark.
GB
Were currently looking forCustomer Service Executives to create an outstanding customer experience in our Citroen branch in Armadale and help customers get excited about our products. Why choose us? 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can c
Job Source: Arnold Clark.Search
Edinburgh
Are you looking for a customer service role that is more than just answering the phone?Hybrid working? A genuine path for career progression?Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer. They are now seeking customer service advisor
Job Source: SearchRobert Half
Edinburgh
Customer Service Assistant (3 months) Full time - 5 days per week on site in Granton £11.44 per hour + holiday pay I am currently partnered with one of Edinburgh's most well known housing associations to recruit a temporary Customer Service assistant for a 3 month period. Duties include Taking incoming calls from tenants & customers Supporting the
Job Source: Robert HalfSearch
Lasswade
Customer Service CoordinatorFull TimeTemp to PermEdinburghHybrid£25,000Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh?This leading global client offers a chance to advance your career with a competitive salary of £25,000. Y
Job Source: SearchThe Recruitment Co
Edinburgh
Customer Service Advisor based in Edinburgh Offering £21,500-£23,000 per annum depending on experience Full time, permanent contract Working between Monday to Friday hours between 8am and 6pm We are currently working on behalf of our client who specialises in the provision of business process services for the Life and Pensions Industry. They are
Job Source: The Recruitment CoNorth Berwick
Customer Service ConsultantOur client who are one of the biggest building societies in the UK are looking to recruit a Customer Service Consultant for their Branch in North Berwick on a full time permanent basis ASAP.Do you want to be part of a great place to work, bringing with you new ideas on how they can keep customers at the heart of what they do.Their purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.You will be engaging in conversations to find out customers' needs, providing information to customers about our full savings range, products and services that we offer. By really listening to and getting to know the customers you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs.Start date - ASAPSalary - £22,464 - Annual discretionary bonus scheme: on average Customer Consultants make additional £2000 per year- 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days after 5 years, Holiday trading scheme allowing the ability to buy and sell additional annual leave days, - Employer pension contributions - up to 10% per annum dependent on employee selection. - Much more, interactive online benefits platform, where you can view and shop for benefits.Location - North Berwick & Edinburgh ( 1 in 3 Saturday morning shift )Working Hours - Monday to Friday - 08:45am - 17:00pm, 1 in 3 Saturdays based in Edinburgh 9am - 12:00pm - Will receive Saturday shift 2 months in advanceResponsibilities:- Dealing customers face to face coming into the Branch - Dealing with customers on outbound telephone system and online- Proactively contacting customers over the phone to identify and discuss their needs.- Customer conversations and relationship building - highlighting products and services, booking reviews - Upselling - Recommend products and services, transactional activities, policies, audit, standards etc- Educate each customer on a range of products and services as well as the different communication channels they can utilise to engage directly- Administration work updating internal systemsWhat you'll need to succeed- Background in customer service environment financial services, Hospitality, Retail- Passion about delivering exceptional customer service- Enjoy meeting new people and building relationships- Work well with others, with a 'one-team' mindset across multiple channels.- Have excellent communication skills verbal and written- Are able to deliver outstanding customer service either from a face to face or a telephony background- Are able to grow, adapt and change accommodating business needs and priorities- Any Sales/upselling experience would be beneficialIf successful you must be able to pass a full DBS and credit check.If you are interested please apply ASAP with your most up to date as our client is looking to interview ASAP.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service Consultant jobs in North Berwick
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