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Chapman Tate Associates
Blisworth, England, United Kingdom
Job Title: IT Support Engineer Location: Northampton - 3 days from the office 2 from home Salary: Up to £30,000 per annum Key Areas: Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP Are you an enthusiastic and customer-focused individual with a passion for IT support? We ar
Job Source: Chapman Tate AssociatesTechNET IT Recruitment Ltd
milton keynes, england, United Kingdom
System Support Technician Milton Keynes | On-site Up to £30,000 DOE A System Support Technician is required to join a passionate IT Managed Service Provider in the education sector. You will be part of a supportive and friendly team with ambitious growth plans, they offer excellent career development opportunities, structured CPD, and a rewarding
Job Source: TechNET IT Recruitment LtdAcro Aircraft Seating
Crick, England, United Kingdom
Senior IT Engineer Acro Aircraft Seating is one of the UK’s leading and fastest-growing manufacturers of passenger seats for commercial airlines around the world. We are an agile, innovative business at the forefront of disrupting the aerospace market. Through modern methodologies, lean techniques, inspired innovation, and passion for being the be
Job Source: Acro Aircraft SeatingRevoco
milton keynes, england, United Kingdom
Are you ready to step into your next opportunity? If you're an IT Business Analyst who is comfortable and experienced within a retail or hospitality environment, this could be for you! You'll be working for an expanding, international hospitality business across a Group IT function, supporting across a varied project portfolio. Your role would i
Job Source: RevocoChapman Tate Associates
Northampton, England, United Kingdom
Job Title: IT Service Manager Location: Holborn Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders, Suppliers,
Job Source: Chapman Tate AssociatesMIW Group Ltd - Make it Work
northamptonshire, england, United Kingdom
Benefits - Profit Share annual bonus, personal development plan with dedicated self-development time. 22 days holiday, extra days leave on birthday, Pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities, Plus genuinely great co-
Job Source: MIW Group Ltd - Make it WorkJAM Recruitment
Lutterworth, England, United Kingdom
Do you want to use your technical skills within a fast paced and growing business? Do you like to make a real difference to a company? Do you have excellent 2nd line support experience? If you answer yes to all of these then please read on… A growing business, based in Leicestershire, is looking for an IT Support Engineer to ensure the provision o
Job Source: JAM RecruitmentITonlinelearning Recruitment
Milton Keynes
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT tec
Job Source: ITonlinelearning RecruitmentNorthampton, England, United Kingdom
2nd Line Support Engineer
My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team!
As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service.
The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career.
Location: Northampton
Salary: Up to £35,000 DOE
Key responsibilities:
Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently.
Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary.
Install, set up, and maintain computer hardware, software, and peripherals.
Install system upgrades and patches to ensure the security and stability of clients' IT environments.
Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes.
Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions.
Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties.
Manage and resolve phone difficulties, such as VolP systems and connectivity.
Assist in user training for end users and on-the-job with 1st line support colleagues.
Skills:
Proficient in resolving cloud, hardware, software, and network issues.
Strong understanding of Microsoft operating systems.
Experience with Active Directory, Group Policy, and other network administration responsibilities.
Experience using VolP telephony systems.
Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred.
Benefits:
22 days holiday (extra day leave on your Birthday!)
NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses
Death in Service
Discount scheme on entertainment/shopping/leisure activities
If you are looking for a new position in a professional, but fun, environment, then please apply today!
Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support
Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
Information Technology Support Engineer jobs in Northampton, England, United Kingdom
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