Credit Controller

Your New Company

Hays Accountancy & Finance are delighted to be supporting a highly successful and well-established organisation in the recruitment of a Credit Controller to join their growing finance team.

This is an excellent opportunity to join a market-leading business with a strong reputation, a collaborative culture, and a genuine commitment to employee development and wellbeing. The organisation offers hybrid working, excellent benefits and the opportunity to be involved in a number of exciting finance transformation initiatives.

Your New Role

As Credit Controller, you will take ownership of a portfolio of high-value corporate customer accounts, ensuring outstanding balances are collected in line with agreed payment terms while maintaining positive customer relationships.

This is a commercially focused role where you'll work closely with operational teams, senior stakeholders and customers to drive cash collection, improve account performance and minimise aged debt. You'll also contribute to process improvement projects and ongoing enhancements within the finance function.

Key Responsibilities

Managing and recovering debt across a portfolio of large corporate customer accounts

Chasing outstanding payments via telephone and email

Building and maintaining strong relationships with customers and internal stakeholders

Leading regular debt review meetings and driving actions to resolution

Investigating and resolving account queries promptly and professionally

Accurately allocating cash receipts and maintaining account records

Tracking expected payments to support cash flow forecasting

Producing regular debt reports and commentary for management

Assisting with reconciliations, direct debits and wider sales ledger activities

Supporting process improvements and systems development initiatives

Working collaboratively with finance and operational teams to improve cash collection performanceWhat You'll Need to Succeed

A minimum of 2 years' Credit Control experience

Experience managing high-value or corporate customer ledgers

Strong stakeholder management and relationship-building skills

Excellent communication and negotiation abilities

A proactive and resilient approach to debt recovery

Strong organisational skills with excellent attention to detail

The ability to prioritise workloads and meet deadlines in a fast-paced environment

Strong Microsoft Excel and systems skillsWhat You&#39...