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National Relief Manager

Barnsley

£ 37200/annum + excellent benefits

My client is recruiting for a National Relief Manager to cover the Management of Crematorium and Memorial Park sites Nationwide.

JOB PURPOSE

Directly responsible to the Operations Director for all operational aspects across all facilities. The right candidate will be fully trained in all aspects of the role to allow them to cover all sicknesses/Holiday periods delegated by the Operations Director.

This will ensure the provision of a smoothly-run, high quality bereavement service which conforms in all respects with current status, local authority regulations and ICCM guidelines, and under our company policy. This role includes travel and working away from home up to 5 days a week.

PRINCIPAL CONTACTS

General Public

Funeral Directors

Company Directors

Medical Practitioners

Coroners

Registrars (of Death)

Clergy

Contractors/Suppliers

PERSON SPECIFICATION CRITERIA

Skills/Abilities/Knowledge

Good knowledge of legislation concerned with the statutory duties of a cremation authority regulations and the Environmental Protection Act 1990.

Ability to communicate effectively in a sensitive, compassionate and confidential manner with customers in person or on the telephone and display a customer-focused approach to service delivery.

Ability to communicate effectively with staff, to organize and prioritise workloads and to lead, motivate, develop and train staff.

You will need to be a passionate about service excellence, people and show ...

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