Technical Administrator

Keep Technical Operations Running Smoothly. Support Teams That Deliver.

Are you highly organised with a strong eye for detail and an interest in technical environments? Excelerate Technology is looking for a Technical Administrator to join our team. If you enjoy supporting teams, coordinating information, and keeping processes running efficiently, we’d love to hear from you.

The Role:

You’ll play a key role in supporting our technical and wider business teams by providing administrative and coordination support in our Cardiff office. Acting as a central point of contact between technical, sales, and internal teams, you’ll ensure information is accurate, up to date, and communicated effectively. Your work will help keep projects on track and support the smooth running and growth of the business.

What you’ll do:

• Be the central link between technical, sales, and internal teams, keeping communication clear and flowing
• Support and manage key documentation, ensuring accuracy and quality standards are met
• Assist with quotations and proposals, working closely with sales and technical teams
• Keep project information organised, accurate, and up to date across systems
• Track project progress and help keep timelines on course
• Respond to queries quickly and professionally
• Stay up to date with product developments and industry standards
• Provide hands‑on support to the technical team and collaborate across the business

Who you are:

You are a highly organised and detail‑oriented individual with a proactive approach to supporting teams and managing information. You are proficient in Microsoft Office (Word, Excel, Outlook) and comfortable working with documentation and internal systems. You have strong communication skills and can confidently work across technical and non-technical teams. You bring experience from an office‑based support, administrative, or customer service role, ideally within a technical, engineering, manufacturing, or construction environment, and have supported project delivery or team coordination activities. Familiarity with technical documentation, drawings, or specifications would be a strong advantage.

Why Excelerate?

We operate at the forefront of Satellite, AV, and Network solutions. You’ll be part of a collaborative team where your contribution helps keep projects running efficiently and supports the delivery of innovative, real‑world solutions.

What we offer:

• 25 days annual leave (plus bank holidays)
• Pension
• Employee Assistance Programme
• Death in Service benefit
• Fresh fruit in the office
• Free team lunch at the office on the last Friday of each month
• Free car parking at head office location
• Purpose‑driven work and a collaborative and supportive team