Venatu Consulting Ltd
Billingham / Global
Trainee hire controller
- £12.71 - £13.00/hour
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Billingham / Global
Job title
Trainee Hire Controller
Location
Salary or rate
£12.71-£13
Contract type
Temp to perm
Hours or shifts
Monday to friday 8AM-4:30PM
We are looking for a motivated and organised Trainee Hire Controller to join a busy hire operation on a temp to perm basis. This is an excellent opportunity for someone looking to build a long term career within the hire industry, with full training provided to the right candidate.
As a Trainee Hire Controller, you will support the day to day hire process, helping to ensure customers receive a professional and efficient service. You will work closely with customers, colleagues and other teams to coordinate equipment and hire requirements while developing your knowledge of hire control and customer service.
The Trainee Hire Controller role would suit someone who is organised, reliable and confident communicating with customers. Previous hire industry experience is not essential, as training will be provided.
Key responsibilities
• Assist with the day to day administration of hire activities
• Process hire enquiries, bookings and related paperwork accurately
• Communicate with customers to understand their hire requirements
• Coordinate hire equipment and support the efficient movement of equipment
• Maintain accurate hire records and update internal systems
• Liaise with colleagues to help ensure equipment is available when required
• Support customers throughout the hire process and deal with queries professionally
• Help monitor equipment returns and ensure hire information is kept up to date
• Develop knowledge of hire procedures, equipment and customer requirements
Skills and experience required
Essential:
• Strong communication and customer service skills
• Good organisational and administration skills
• A positive attitude and willingness to learn
• Ability to work accurately in a busy environment
• Good attention to detail
• Reliable and dependable approach to work
• Confident using computers and learning new systems
Desirable:
• Previous experience in a hire, logistics, administration or customer service environment
• Knowledge of construction, plant, tool or equipment hire
• Previous experience working in a fast paced customer focused role
What is on offer
• Temp to pe...
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