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b-spokes Deliveries Limited
Aberdeen
Title: Operational Site Lead Site: Aberdeen, Altens Industrial Estate Contract: Permanent Overview b-spokes Deliveries Limited is actively seeking an experienced Operational Site Lead to manage a dynamic parcel distribution depot. The successful candidate will be responsible for overseeing day-to-day operations, collaborating with multiple clien
Job Source: b-spokes Deliveries LimitedAmber Resourcing
Aberdeen, Scotland, United Kingdom
Network Operations Manager (Cisco) Location: Aberdeen, Scotland (1 day on-site) Package: Up to £80,000 Gross Per Annum (Inc. Travel Allowances) Employment Type: Full-Time Permanent Are you an expert in deployment and support of Cisco products? What about an opportunity to take ownership of the Nexus Infrastructure ? An exciting opportunity
Job Source: Amber ResourcingLeaders In Care Recruitment Ltd
Aberdeen
We're on the lookout for an experienced Home Manager to join a leading care home provider in Aberdeen. If you're passionate about delivering high-quality care and have a strong understanding of care standards and regulations, this could be the perfect role for you! This role offers a fantastic salary of £65,000, along with a host of benefits includ
Job Source: Leaders In Care Recruitment LtdTAQA (Industrialization & Energy Services Company)
Aberdeen, Scotland, United Kingdom
Job Purpose: Work closely with senior and line managers to understand and implement policies and procedures such as working conditions, performance management, equal opportunities, disciplinary procedures, and absence management. Main Responsibilities Work closely with senior and line managers to understand and implement policies and procedures su
Job Source: TAQA (Industrialization & Energy Services Company)Leaders In Care Recruitment Ltd
Aberdeen
Are you an experienced Peripatetic Manager looking for a new challenge? Our client, a leading organisation, is on a mission to go beyond the standard expectation of care. They aim to enrich the lives of their residents, their loved ones, and their dedicated staff. As a Peripatetic Manager, you'll enjoy a competitive salary and a car allowance, cove
Job Source: Leaders In Care Recruitment LtdArnold Clark.
Aberdeen
Were recruiting for a motivated and ambitious Parts Manager for our busy Parts department in our Kiabranch in Aberdeen. Hours Monday Friday 8am 5.30pm, plus rotational Saturdays 8am 12pm. About the role As Parts Manager for Arnold Clark in Aberdeen, you will be responsible for our wholesale large parts operationas well as supplying parts to our w
Job Source: Arnold Clark.TEAM
Aberdeen
One of the most prestigious hotels and spas in the Northeast of Scotland is looking for a Restaurant Manager. With a salary ranging from £30,000-£35,000 plus gratuities and a wide range of benefits, this is an exciting opportunity to really make your mark on the operation and have a positive impact on the team. Having previously managed teams in a
Job Source: TEAMZachary Daniels
Aberdeen, Scotland, United Kingdom
Zachary Daniels Retail Recruitment are looking to recruit a dynamic Area Manager to manage a team of cluster store managers across the East of Scotland ranging from Aberdeen to Falkirk. This retailer has over a 150 stores in key locations in the UK and is a well-established, successful retail brand who are growing at a fast rate. The new Area Mana
Job Source: Zachary DanielsAberdeen, Scotland, United Kingdom
Implementation Manager | Hybrid working - 3+ days per week in Aberdeen Head Office | Up to £60K base salary
We are partnering with a global technology business that has carved a niche in the diverse sectors of oil and gas, construction, utilities, and transportation. The company focuses on crafting and implementing safety, security, and risk management strategies that safeguard personnel, assets, and ongoing operations.
Their reputation is anchored in its profound industry expertise and the provision of their proprietary SaaS platform, a comprehensive solution that ensures organisational resilience. This solution provides a unified, accurate reference point for safety, security, and critical event management, complemented by a comprehensive array of integrations and services that safeguards everything and everyone organisations value, day in and day out.
The role
The Implementation Manager will oversee the deployment and roll out of an increasing volume of new and existing client projects using the standard methodology to ensure consistent delivery across all of them. This is a permanent role based in Aberdeen but with involvement in global project delivery.
Key Responsibilities
Work with clients to understand their needs on the platform and associated hardware and to provide solutions to set it up as best
Work with clients to understand their site design, and physical hardware requirements including, but not limited to location beacons, access panels, muster points, evacuation points, wearables, and mobile devices
Experience tracking external deliverables and manage internal and external stakeholders. E.g. Customer and third-party relationships
Prepare a project plan in unison with the customer and technical experts, identifying key milestones, data required, timescales etc
Project manage the customer implementation, working to a standard template proven process
Set up and onboard clients onto the platform, assessing their ongoing needs for any further implementation needs
Constantly monitor and review the project against agreed timescales and budget. Record all project activity in the management tool
Communicate regularly with the customers and ensure they are aware of any project overrun. Ensure all agreed deliverables are achieved to the customers satisfaction, working to agreed timeframes and budget, considering the implementation as it evolves
Delegate the configuration and system build, ensuring all aspects are reviewed and tested, prior to being delivered to the customer
Act as technical expert on the platform for your clients
Work with the clients to troubleshoot any issues on the platform during delivery and into operation
Create, define, and continuously improve the training program for the platform
Work closely with the sales team when needed for prospective clients joining the platform
Willingness to participate in a weekly on call, out of hours support rota
Desired Skills & Experience
At least 3 years' experience in an Implementation/Digital Project management or Onboarding role in a SaaS business
Emergency response experience preferable but not essential
Experience with Atlassian Jira / Confluence, or a similar technology
Experience working on a similar SaaS platform
Experience working with hardware such as mobile devices and tablets
Experience working with large, enterprise clients as well and SMBs
You are an independent and quick thinker and can work as part of a team
Experience working in a startup or small environment
Strong client facing experience
Financial management experience - strong financial acumen and understanding of budgets and controls in a commercial environment
Understanding of Waterfall and Agile methodologies
Experience deploying hardware
Experience training SaaS users
Implementation Manager jobs in Aberdeen, Scotland, United Kingdom
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