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Anthem Management
Leeds
ROLE OVERVIEW Role: Property Support Associate Reporting to: Head of Property Support L ocation : Leeds COMPANY OVERVIEW At Anthem Management, you map the story of your success. As one of the largest block property managers in the UK, hundreds of clients look to us to expertly manage their properties and tens of thousands of residents tr
Job Source: Anthem ManagementCortland
Leeds
ROLE OVERVIEW Role: Property Support Associate Reporting to: Head of Property Support L ocation : Leeds COMPANY OVERVIEW At Anthem Management, you map the story of your success. As one of the largest block property managers in the UK, hundreds of clients look to us to expertly manage their properties and tens of thousands of residents trust us to
Job Source: CortlandBellway Homes
Leeds
Customer Care Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respect
Job Source: Bellway HomesLeodis Stairlifts
Leeds
At Leodis Stairlifts, we have an exciting opening for an experienced Technical Customer Support Coordinator to play a crucial role in the efficient operation of our office and the delivery of excellent customer service. To benefit from up to £35k a year, great company events, 25 days’ holiday plus Bank Holidays, and a rewarding work environment -
Job Source: Leodis StairliftsRight Now Recruitment
Wetherby
Are you currently looking for a varied and fast paced role within Customer Service/ Key account management? Would you be excited by the prospect of working for an ambitious and innovative, International Organisation? Our client based near Wetherby are looking to hire a proactive Customer focused individual to join their growing Customer Service tea
Job Source: Right Now RecruitmentKey Appointments
Leeds
Job role: Customer Service Advisor Location: Leeds City Centre Salary: £24,000 - £27,000 based on experience, plus performance-related bonus and benefits Job Type: Full-time or Part-time Hours: 37.5-hour week for full-time positions, Monday to Friday. Holiday Entitlement: 20 days holiday plus bank holidays (increasing with service, pro-rated
Job Source: Key AppointmentsWebhelp
Rotherham, ENG, United Kingdom
Job Advert Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Service Advisor to join our team at Dearne Valley. If you've got a passion for premium cars and a knack for delivering top-notch service, then we’re looking for you. Your qualifications and experience Team
Job Source: WebhelpMorgan Sindall Property Services
Leeds
Fixed Term for 6 Months (Maternity Cover), Full Time - 40 hours per week We have an exciting opportunity for a Customer Service Advisor to join us at our hub in Leeds. About the Roles As a Customer Service Advisor joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to s
Job Source: Morgan Sindall Property ServicesWakefield
Reporting to the Head of Customer Care, an exciting opportunity has arisen for Customer Service Coordinators to join their team in Wakefield.
The ideal candidate will have excellent communication and organisational skills to handle incoming telephone/letter/email enquiries and service requests. Logging/monitoring work and updating/issuing reports.
The role will involve close liaison with our site offices/maintenance technicians and contractors, coordinating agreed works to ensure an efficient and professional service is maintained at all times. Construction/House Building experience although desirable is not a requirement, however, Customer Service experience will be essential.
Key Responsibilities:
You will be allocated responsibility of ensuring that our customers receive a first-class level of service on a set number of our new home developments.
This will entail dealing with any concerns they may have upon moving in and 14-day call back stage and throughout the contractual warranty period.
You will need to address customer complaints and concerns with empathy and professionalism.
You will need to be clear in your communication on what actions we will be taking to resolve any issues that arise and provide appropriate follow up to ensure customers are aware of works taking place.
You will need to arrange for some issues to be inspected and then to place orders with various sub-contract tradesmen to correct issues as part of your day to day role. You will be responsible to ensure these appointments are kept and are closed off our system once completed.
You will need to be able to handle a large portfolio of customers and be able to prioritise if there is an urgent issue arising within the home.
You will need to liaise with our internal departments, site management, technical, commercial and sales teams to gain information to provide great customer service.
We ask our customers for their views on the quality of our service after moving in and this feedback will help us to measure your success.
The role will involve telephone contact, email and letter writing as part of your day to day tasks.
Experience and Qualifications:
Knowledge and experience in a customer service role in an office environment is essential. Working in a team is essential.
A positive outlook and a personable nature will be vital to the role as communicating effectively with customers, sub-contractors and internal colleagues will give you the best chance of delivering against your key performance indicators.
Knowledge of the new homes industry / construction and relevant experience in a customer service environment is desirable.
In Return:
Competitive salary
Staff Bonus Scheme
Pension
If you are looking for a new opportunity and this role is of interest, please apply via the link below or contact Adam De-Ville at Fawkes & Reece on .
Please note, all applications are held in the strictest confidence.
If this role is not for you, however you are interested in hearing about other opportunities Fawkes & Reece may have, please call us on the above number.
Customer Servicer Coordinator jobs in Wakefield
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