ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Conrad Consulting Ltd
Kinsley
Experienced Architectural Technical Coordinator required to join a luxury Housing Developer near Wakefield who specialise in delivering high quality new build housing projects across the Yorkshire region. Our client are a family owned SME local home builder specialising in luxury family homes with innovation & creative design at the forefront of w
Job Source: Conrad Consulting LtdConrad Consulting Ltd
Wakefield
Experienced Architectural Technical Coordinator required to join a luxury Housing Developer near Wakefield who specialise in delivering high quality new build housing projects across the Yorkshire region. Our client are a family owned SME local home builder specialising in luxury family homes with innovation & creative design at the forefront of w
Job Source: Conrad Consulting LtdCreative Support
Harrogate
Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations? Creative Support is a not-for-profit organisation which provides high quality, person-centred suppor
Job Source: Creative SupportLNT Care Developments
Garforth
LNT Care Developments are the UK’s leading Care Home developer and are looking to recruit a Pre-Construction Technical Coordinator to join our team. Key responsibilities and expectations of capabilities: * To support the Pre-Construction function alongside the Technical Manager and Development Director. * Managing technical project documentation
Job Source: LNT Care DevelopmentsMajor Talent
Bradford
Major Recruitment are seeking a dedicated Technical Audit & Support Officer to ensure adherence to quality and legal standards in our client's factory in Bradford. Our client is a leading family-run food production business with a rich 190-year legacy. As the Technical Audit & Support Officer, you'll play a pivotal role in maintaining Good Manufac
Job Source: Major Talent4Recruitment Services
Barnsley
Barnsley – Technical Support officer Location - Westgate Plaza building (S70 2DR) or Barnsley Town Hall (Hybrid) On going contract - £12.59PH – 37 Hours Technical Support Officer which provides technical and business support service to the Corporate Health, Safety and Emergency Resilience Service. This is a small team of five people that may gro
Job Source: 4Recruitment Services4Recruitment Services
Barnsley
Barnsley – Technical Support officer Location - Westgate Plaza building (S70 2DR) or Barnsley Town Hall (Hybrid) On going contract - £12.59PH – 37 Hours Technical Support Officer which provides technical and business support service to the Corporate Health, Safety and Emergency Resilience Service. This is a small team of five people that may grow t
Job Source: 4Recruitment ServicesJo Holdsworth Recruitment
Leeds
Jo Holdsworth Recruitment are currently working with a highly successful company in Leeds City Centre. The company are committed to providing a welcoming, flexible and supportive workplace. Whether you are just starting out in your career, are returning to work after a break or are a working parent - they want to hear from you! My client has provi
Job Source: Jo Holdsworth RecruitmentLeeds
At Leodis Stairlifts, we have an exciting opening for an experienced Technical Customer Support Coordinator to play a crucial role in the efficient operation of our office and the delivery of excellent customer service.
To benefit from up to £35k a year, great company events, 25 days’ holiday plus Bank Holidays, and a rewarding work environment - apply today!
Technical Customer Support CoordinatorLeeds, LS27 7FE
Full time, permanent
£30,000 - £35,000 per annum DoE
Excellent benefits
Please Note: Applicants must be authorised to work in the UK
Leodis Stairlifts have been supplying and installing Stairlifts throughout the North of England for over 30 years and, to support our continued growth, we are looking to appoint an experienced Technical Customer Support Coordinator.
About the role:
Your responsibilities will include providing exceptional technical assistance and support to our customers, allocating and scheduling engineers' jobs, updating our Job Watch CRM system, processing card payments, and assisting with general office tasks
Key responsibilities include:
Handling incoming calls courteously and providing technical support to resolve any issues in a prompt and professional manner, escalating complex issues to the appropriate team or departments when necessary.
Guiding clients through step-by-step solutions clearly and concisely, ensuring their understanding and complete satisfaction.
Allocating and scheduling engineers for maintenance, and repairing jobs based on customer requests and availability.
Keeping accurate records of customer conversations and job assignments, as well as updating details of actions you’ve taken on our Job Watch system.
Process card payments accurately and securely, following company policies as well as maintaining the confidentiality of customers' payment information.
Developing a deep understanding of the stairlift products and services offered by the company to provide accurate and helpful information to customers.
Assisting with general office duties and contribute to a positive work environment.
The Ideal Candidate:
We're looking for an experienced individual who has:
Excellent verbal and written communication and organisation skills with a real focus on attention to detail.
Exceptional customer service skills, including patience, empathy, the ability to handle disgruntled customers professionally as well as the ability to identify and resolve technical issues efficiently.
Demonstrable geographical knowledge of towns and cities within the north of England.
Ability to work in a busy environment, multitasking effectively.
Proven experience in a technical support role, preferably in a customer-focused environment.
Ability to maintain confidentiality and handle sensitive customer information with integrity.
Benefits:
Attractive salary of £30,000 - £35,000 per annum DoE
Contributory company pension scheme
25 days annual holiday (pro rata) + Bank Holidays
Company events
Free onsite parking
Rewarding work environment
If this sounds good to you, don’t hesitate to apply and become part of this dynamic team! How to apply for the role:
If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be authorised to work in the UK. No agencies please.
Other suitable skills and experience include Technical Support, Customer Support, Customer Service, Client Care, Technical Support Coordinator, Customer Support Specialist, Technical Assistance Coordinator, Support Operations Specialist, Customer Care Coordinator, Service Coordinator, Technical Customer Service Coordinator, Customer Solutions Coordinator, Technical Helpdesk Coordinator, Customer Service Technical Coordinator.
Technical Customer Support Coordinator jobs in Leeds
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.