Receptionist
Rendham
Receptionist
Location: Carlton Meres, Saxmundham, Suffolk, IP17 2QP
Park Holidays is looking for talented, enthusiastic and passionate staff to join our team.
Responsibilities:
* To meet and greet holiday guests as the first point of contact for the park.
* To carry out administration duties on Park Vision as agreed with the Holiday Sales Manager.
* To provide an information service on all Park activities, facilities and local services and attractions.
* To provide an efficient reservations service to all resident guests.
* To book in guests on arrival in a courteous manner and relay any relevant information regarding the Park's facilities to them.
* To efficiently operate the Park telephone system.
* To provide an efficient support service to resolve guest problems, housekeeping, maintenance, etc.
* To complete all Welcome Packs with corresponding programmes, membership cards etc.
* To issue and control all keys to guest accommodation.
* To operate Park mobile radio system.
* To take payment for holidays or caravan owners' accounts and issue receipts.
* To ensure the office and reception are clean at all times.
* To open and process post as required.
* To have full knowledge of and to use efficiently the Park Vision system.
* To make out going sales calls up selling extended stays and upgrades.
* To contact hire fleet guests via telephone to chase for the booking payment as per t...