Workshop Controller

Workshop Controller - Bristol

Salary – £36,000 Basic OTE £43,000 + Car

Working hours- Monday - Friday, 8am - 6pm, NO WEEKENDS

Ref – 31688

We have a new job vacancy available for a Workshop Controller in Bristol. My client are one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller with previous experience as a Vehicle Technician, looking for a long-term career. If you're a experienced Workshop Controller at a main dealer or independent then apply now!

Workshop Controller Benefits:

Contributory Pension Scheme

Generous holiday allowance

An extra holiday day to celebrate your birthday

Life assurance scheme

Employee Assistance Programme (EAP)

Manufacturer-led training and career development

Car benefit scheme

Servicing, Parts & Accessory discounts

Workshop Controller Role:

Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion

Monitor job progress, review job cards, and ensure accurate job timing for costing purposes

Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations

Maintain agreed service levels and ensure the smooth daily running of the workshop

Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery

Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed

Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards

Monitor and contribute to financial performance, supporting cost control and efficiency improvements

Handle and resolve customer complaints in a timely and professional manner

Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement

Workshop Controller Requirements:

Full UK driving license

1+ years experience as Workshop Controller

Main dealership experience preferred but not ess...