Workshop Controller

Workshop Controller - Bristol
Salary – £36,000 Basic OTE £43,000 + Car
Working hours- Monday - Friday, 8am - 6pm, NO WEEKENDS
Ref – 31688

We have a new job vacancy available for a Workshop Controller in Bristol. My client are one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller with previous experience as a Vehicle Technician, looking for a long-term career. If you're a experienced Workshop Controller at a main dealer or independent then apply now!

Workshop Controller Benefits:
Contributory Pension Scheme
Generous holiday allowance
An extra holiday day to celebrate your birthday
Life assurance scheme
Employee Assistance Programme (EAP)
Manufacturer-led training and career development
Car benefit scheme
Servicing, Parts & Accessory discounts
Workshop Controller Role:
Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion
Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
Maintain agreed service levels and ensure the smooth daily running of the workshop
Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
Monitor and contribute to financial performance, supporting cost control and efficiency improvements
Handle and resolve customer complaints in a timely and professional manner
Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement
Workshop Controller Requirements:
Full UK driving license
1+ years experience as Workshop Controller
Main dealership experience preferred but not essential
Consultant – Jack Adams
SWOJ
Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.
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