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F&B Manager

Sunderland

Working with us provides great benefits, including:

Access your pay as you earn it through our financial wellbeing platform Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.

Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!

50% off Food & Beverage at all our Hotels & F&B Venues

Spa Discounts at our venues with a Spa

Retail, Cinema & Leisure Discounts

Development Opportunities via our Grow with us initiative, including Apprenticeship opportunities, our Development Programmes, and more!

Monthly Star of the Month Awards

Long-service Awards, that start after 1 year of service

Recommend a Friend Incentive Be rewarded for referring someone you know!

Access to a confidential Employee Assistance Programme (EAP) available 24/7, 365 days per year.

Pension Scheme

Other incentive programmes that run throughout the year

About the role

Youll be responsible for ensuring the food and beverage outlets under your remit run efficiently and that customers are satisfied with the quality of food and the service they receive. Youll be a great leader, effectively developing and managing your team and be polite, courteous and professional. Under your leadership, the team will provide a memorable and efficient service at all times to maintain an exceptional standard of service and quality. In this hands on role, youll lead the team and venue to success! You'll also ensure compliance with all brand, health, safety, or other requirements.

Additionally youll have a key focus on achieving budgeted food and beverage sales, whilst monitoring labour costs and profitability

About you

Excellent leadership skills with experience of developing and leading a team. Youll also have experience in a senior role within food and beverage operations

Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise and tracking and reviewing feedback to implement long term customer satisfaction solutions

Strong communication skills through a variety of means

Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks

High attention to detail and accuracy great at managing ones own time and the time of the team

Ability to stay calm and work under pressure

About us

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

Located at Newcastle International Airport, we have 179 upscale guest rooms ideal for any traveler, including deluxe rooms with runway views of Newcastle Airport. All guest rooms feature complimentary WiFi and 37-inch LCD TVs, while some include adjoining rooms to accommodate families. Our fitness room, features a wide range of modern equipment and Fratello's Restaurant features Italian inspired dishes made from locally sourced ingredients. Watch live sports at Columbus Bar and enjoy a sandwich or traditional main course from the bar menu, along with a range of delicious cocktails to excite any taste.

Benefits

Hilton Staff Rate & Friends and Family Scheme

Discounted Meals on Shift

Free Parking

Cairn Group Staff Discount Scheme

Retail and travel discounts

Recruit a friend Scheme

Induction and training programme

Star of the Month & Golden Ticket Award

Pension scheme

Cairn Academy' Training & Development Opportunities

Uniform

Cycle 2 work scheme*

(* Applies to positions above minimum wage)

TPBN1_UKCT

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F&B Manager jobs in Sunderland

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