Radley James
Greater London / Global
GET
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Greater London / Global
We’re working with a growing trading firm expanding its trading desks in London, and they’re looking for an IT Support Engineer to support this growth and play a key role in shaping the front-office technology environment.
This is a hands‑on role where you’ll be the go-to person for traders and business users, ensuring a seamless, high‑performance desktop and trading experience.
What you’ll be doing:
Act as the primary point of contact for all IT support across the trading floor
Provide support for enterprise and trading applications
Manage and support IPC/Turret (trader voice) infrastructure
Oversee end‑user technology including phones, printers, video conferencing, and security systems
Help build out and scale new trading desks, ensuring technology is fit for purpose
Analyse and recommend improvements for user-facing technologies
Coordinate with wider IT teams on desktop builds, VPNs, and infrastructure delivery
Maintain and evolve the internal IT knowledge base/wiki
What we’re looking for:
Strong experience in IT support within a fast‑paced environment (financial services or trading is a plus)
Exposure to trading floor technologies or front‑office support
Solid understanding of Windows environments, end‑user support, and infrastructure basics
Experience with turret/voice systems is highly desirable
Proactive, personable, and confident supporting senior stakeholders
Day rate £400+ (Inside IR35) (dependent on experience)
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